Technical Account Manager - MO

Job Description

Job Description

Salary : $55,000 - $65,000 DOE + Commissions

Founded in 1995, Stimulus Technologies is the premier provider of turn-key technology solutions to businesses in the greater Las Vegas area. We provide IT Managed Services, Cloud Computing, VoIP, and Broadband Internet Access to businesses in all major industries. We have proven methods to assess a company's technological needs and then create a solution that best fits those requirements. Our goal is to offer the best and most stable solutions to our clients.

Technical Account Manager

We are seeking an individual comfortable working to provide superior service to our highly valued clients. We strive to ensure our clients know they are important to us. And this starts with you!

Your success plan :

Be a hero!

Provide proper technical solutions to your assigned clients

Find accomplishment by helping clients achieve their business success

Create trusted relationships with clients by meeting with them regularly

Follow-up with clients to ensure projects and services are meeting expectations

Assist with issues between clients and technicians

Prepare quotes for client hardware and software needs

Explain product solutions to clients

Maintain customer relationships through renewal of service contracts

What you bring to the table :

• Have fun in a casual work environment
• Bachelors degree or 2+ years account management experience required. Any computer, technical schooling, or certificates are a plus
• Ability to organize your schedule
• Keep excellent notes and documentation of client interactions
• Understand business computer environments
• Friendly interpersonal communication skills
• Mid-level technical knowledge about PCs, servers, networks, VoIP, and Internet services
• Experience with CRMs
• Ability to make clients feel important and that you care about their business
• Ability to communicate technical details with non-technical people

Whats in it for you?

We value our employees time and efforts. We offer a hybrid work structure allowing you to work from home or our office depending on your work needs. Our commitment to your success is enhanced by our competitive compensation. We are a growing company with a fun and innovative work environment, offering vision, dental and medical benefits. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.