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Operation's Manager

Operation's Manager

Henderson EngineersLenexa, KS, United States
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At Henderson, we're about more than just buildings

We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do

We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue.

It's How We're Different

We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here : https : / / youtu.be / AIt17t_uJ-A?si=oSMy5zQeUcb_faE3

Henderson Engineers is seeking a Practice Manager to join their Retail Sector . The Practice Manager supervises production staff executing the work of the practice, including assigning project responsibilities, managing work performance, guiding employee development efforts, and fostering positive employee engagement. The Practice Manager informs employment needs and decisions for production staff within the practice. The Practice Manager maintains production systems, standards, and processes that meet client needs and contributes to strong client relationships and development opportunities. This role is highly matrixed and may include accountabilities to all members of the Sector Leadership team for their sector. This position is a full-time role based on the needs of the practice.

Minimum Qualifications for the Role are :

Bachelor's degree in any engineering, construction management, science, technology, marketing, or business preferred.

  • Years of relevant experience in leadership / management position will be considered in lieu of requisite education.
  • Eight (8) or greater years of relevant experience, with a minimum of two (2) years in personnel or project management experience.
  • Proven track record in contributing to the growth and development of client-focused engineering teams, as well as ability to motivate, direct, and coach staff.

We would love for you to apply if you have..

  • Demonstrates excellent motivation, team leading / personnel management , and the ability to achieve goals and objectives.
  • Broad proficiency of engineering design fundamentals and advanced knowledge of the A&E industry, codes, design guides, and standards. Knowledge may apply to a broad range of practice, project, or program types.
  • Must demonstrate proficiency in all core competencies as described and characterized in this job description.
  • Direct experience in design and / or management of complex, unique projects.
  • Demonstrates a strong technical competency and problem solving skills.
  • Skills and Duties you will be Responsible for while in this role :

    Operations :

  • Assists the Practice Director to align resources appropriately with projects to maximize labor efficiency and prioritize client expectations.
  • Provides feedback to Practice Director and Sector Operations Director regarding staffing and client needs to inform hiring decisions and / or improvement efforts.
  • Serves as hiring manager for the practice leading interviews for production staff and project managers.
  • Supervises production staff in project execution and client service to ensure consistency in service delivery across projects.
  • Manages employee performance and operational needs, as necessary - e.g., evaluations, employee development, discipline, timesheets.
  • Other duties as assigned.
  • Employee Engagement & Teamwork :

  • Practices effective employee relations and personnel management within the practice.
  • Teams with technical managers to align appropriate training, development, and mentoring of talent.
  • Communicates opportunities and gaps in employee development to practice and sector leadership.
  • Collaborates with organizational, sector, practice, and / or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
  • Client Experience :

  • Manages client relationships, especially within their geographical region, as requested by Practice Director.
  • May serve as a strategic client contact within local geographic region for assigned practice and / or for other practices building a new regional presence.
  • Maintains knowledge and presence within the industry to contribute to project pursuits.
  • Assists Practice Director and marketing staff to generate proposals and determine a profitable fee structure that aligns with the practice strategy.
  • Project Management :

  • Ensures that production of drawings, specifications, reports, and analyses meet scope, schedule, cost and quality requirements, and practice trends.
  • Serves as Project Manager for critical clients and projects within the practice, as needed.
  • Let's Talk Perks

    We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

    Culture

    Flexible Work Hours (Because we all need to balance work and life.)

    Casual Dress Code (Be yourself, please.)

    Paid Volunteer Time (We literally pay you to volunteer.)

    Paid Parental Leave (Because we know both parents deserve to be there for a new child.)

    Health and Wellness Initiatives (Get Fit and Stay Fit.)

    Receptive and Forward-Thinking Leadership (Our doors are always open.)

    Clear Career Path Options (We want you to excel.)

    Benefits

    Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)

    Employee Stock Ownership Plan (Yes, our employees are the owners.)

    Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)

    Performance Bonuses (When you do well, we reward you for your work.)

    Comprehensive and Extensive Insurance (We've got you covered.)

    Paid Term Life and Disability (We've got your family covered, too.)

    Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)

    Paid Time Off and Sick Time off (Take a break. You deserve it!)

    Financial Wellness & Coaching Program (Financial security makes you a happier team member.)

    More information can be found here - https : / / www.hendersonengineers.com / careers / .

    Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers / Vet / Disabled and participate in the E-Verify program.

    Applicants for positions with Henderson Engineers / Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.

    All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.

    To all recruitment agencies : Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.

    NOTICE TO CANDIDATES : RECRUITMENT FRAUD ALERT

    Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.

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    Operation Manager • Lenexa, KS, United States

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