User Experience Researcher at Resolve Tech Solutions Irving, TX Job at Resolve T

Overview User Experience Researcher job at Resolve Tech Solutions. Irving, TX.

Location : Irving, TX

Onsite job

What We’re Looking For 7+ years of UX research experience (B2C and / or B2B), with 3+ years in a senior or lead role

Strong command of mixed-method research, in-person / remote research, indepth-interview / focus group facilitation, survey design, and statistical analysis

Proficiency in a variety of design and research tools, including online research communities, online surveys, remote research platforms, digital whiteboarding, video editing, and knowledge repository platforms.

Excellent communication, storytelling, and stakeholder management skills

Bachelor’s in HCI, Psychology, Social Sciences, or related field (Master’s or PhD a plus)

Experience with personas, journey maps, service design and workshop facilitation

Self-starter, able to take minimal direction and expand based on stakeholder needs

Evidence of continuous learning, inquisitive mindset

Client-service mentality with a desire to build consensus and overcome objections

Bonus Points Experience in retail, e-commerce, or convenience tech

Experience in business administration, strategy, and / or marketing

Experience as a visual designer, illustrator, storyboarder, or animator

Consulting background or work with external research vendors

Portfolio or case studies that showcase your experience, skills, and impact

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