Amuse (Lobby Bar) Server

Job Description

Job Description

Company Description

WELCOME TO SWISS Ô TEL CHICAGO

Swissôtel Chicago is a luxury 4 star / 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.

At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!

Be Bold, Be Inspired, Be You.

Job Description

WHAT YOU WILL BE DOING :

You are passionate about everything Food & Beverage while delivering warm and welcoming customer service. As an Amuse Server, you have opportunities at every turn to touch the hearts of our guests, create personalized experiences, and unforgettable moments. Your genuine smile and knowledge of our offerings makes guests feel at home and valued.

• Complete Daily Operations (i.e. opening duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the F&B Manager on duty)
• Meet and greet guests and coordinate with F&B Team regarding preferences, allergies and special occasions
• Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods
• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures
• Assist guests regarding menu items in an informative and helpful way
• Serving group functions per individual client specifications
• Follow all safety and sanitation policies when handling food and beverage
• Follow all Hotel Service Standards
• Any other job tasks that may be assigned

Physical aspects of the position include but are not limited to the following :

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE :

Additional Information

WHAT IS IN IT FOR YOU :

Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity / Paternity and Holiday.