Assistant Front Office Manager - Hiring Immediately

Assistant Front Office Manager

$50,000-70,000 / yr

We are seeking an Assistant Front Office Manager for a luxury urban resort in Savannah. The Assistant Front Office Manager will oversee the daily operations of the resort along with the arrival and departure experience for every guest. This individual will anticipate and fulfill guest requests to ensure that each has an unforgettable experience. This person is a property leader and “culture setter” who sets the standard for impeccable and anticipatory service. The ideal candidate is enthusiastic about creating an extraordinary level of comfort and service for our guests.

Responsibilities

• Oversee operations of the front desk team
• Ensure the quality and consistency of the guest experience
• Lead and foster a positive and engaging work culture
• Communicate and collaborate with other team members
• Monitor and maximize revenue and occupancy
• Effectively problem solve guests’ requests, complaints, or concerns
• Understanding safety and emergency procedures

At TAPPDiN, we believe that diverse teams drive stronger results. We are committed to an equitable and inclusive hiring process where every applicant is valued, respected, and given a fair opportunity to succeed.