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Assistant Property Manager (New York)
Assistant Property Manager (New York)Upward On • New York, NY, US
Assistant Property Manager (New York)

Assistant Property Manager (New York)

Upward On • New York, NY, US
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About the Opportunity

This is an opportunity for an Assistant Property Manager to support the Property Manager of a luxury, full service, highly amenitized Class A rental building in Long Island City. The ideal candidate has experience working on a luxury rental property and brings an elevated level of service to the position. The role entails assistance with tenant relations, vacancies, move-ins / outs, and communication with the Property Management and Maintenence team. The successful APM will work with their team to ensure all tasks, duties, and responsibilities are handled in a satisfactory manner, in accordance with departmental and management needs.

About the Company

Our client is a NYC based, privately held real estate investment and management company. They operate a portfolio consisting of residential buildings, retail, industrial, and office properties. Their portfolio includes in excess of 300 properties. They are one of the leading real estate owner / managers / developers in NYC and was founded over 60 years ago.

Role and Responsibilities

Assists the Property Manager in all aspects of their duties

Tenant Relations :

  • Screens all incoming calls, including Managing Agents calls.
  • Handles requests for repairs.
  • Sends out service request orders.
  • Follows up that all repairs were completed.

Vacancies

  • Responsible for inputting and updating all vacancies on Lotus Notes; including gathering pertinent information from lease file, PMAS, square footage etc.
  • Schedules dust wipes. Follows up on results.
  • Updates the renovation board.

    • Orders appliances for vacancies and occupied apartments.

  • Informs Superintendent of delivery dates.
  • Follows up to ensure that appliances were delivered.

    • Service request forms

  • Weekly, gathers all of the service request forms from the Superintendents.
  • Provides Managing Agent and Department Head with a schedule of the number of service requests per building.

    • Boiler Service Forms

  • Gathers all of the boiler service forms from the Superintendents on a weekly basis.
  • Provides Managing Agent and Department Head with a schedule of the forms.

    • Liaison between Superintendent and Property Manager

  • Coordinates with the Superintendent in regard to scheduled repairs and renovations.

    • The APM will be held accountable for the following expectations :

  • Timely, accurate and proactive completion of all tasks, duties and responsibilities outlined above.
  • Assistance provided to Property Manager, ensuring the establishment and maintenance of good relations between Management and tenants, as well as with outside contractors, vendors, and others.
  • Coordinates with Property Manager to ensure efficient building operations, and effective utilization and deployment of building personnel, in coordination with Building Superintendent and Department Head.

    • Qualifications :

  • Minimum 2 years of related work experience, preferably in a real estate or property management firm
  • Strong computer skills (Word; Excel; PowerPoint; Adobe; etc.
  • Excellent general administrative and / or clerical capabilities (typing; filing; answering phones; dealing with outside and inside customers; etc.)
  • BA or BS degree preferred in Business Administration, Architecture, Real Estate Management, or a related field
  • Strong communications skills (verbal & written)
  • Highly developed organizational and prioritization skills
  • Ability to function effectively in a high-pressure, deadline-oriented work environment

    • Compensation : $70,000 - $90,000

    Full Benefits Package

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    Property Manager • New York, NY, US