In-Office Only – 100% Outbound Calls
About the Opportunity
Joyce Windows, Sunrooms & Baths is a well-established, family-owned home improvement company with a long history of helping homeowners upgrade their living spaces. We’re growing fast and looking for energetic, phone-savvy individuals to join our in-house call center team.
This is a full-time, in-office position focused entirely on outbound calls to potential and past customers. You’ll play a critical role in helping homeowners schedule their free design consultations and in reviving leads that previously went cold.
What You’ll Do
- Make outbound calls to warm and hot leads—no cold calling required
- Set in-home appointments for our sales team
- Reconnect with past customers and leads to spark renewed interest
- Overcome objections and build rapport quickly over the phone
- Enter call notes and appointment details into our CRM system
- Consistently hit daily and weekly goals for appointments and dials
Who We’re Looking For
Must have previous experience in outbound phone sales, telemarketing, or appointment settingStrong communicator with confidence, energy, and resilienceDriven by results and able to handle rejection professionallyOrganized and dependable—someone who shows up on time and ready to workComfortable working in a fast-paced, performance-driven environmentBasic computer proficiency for CRM and scheduling systemsWhat We Offer
Hourly base pay plus commission on every confirmed appointmentPerformance bonuses for hitting or exceeding targetsPaid training and daily coachingOpportunities for growth into lead or team supervisor rolesPositive, competitive team environmentFull-time schedule in a secure, climate-controlled officeHealth and dental insurance options availableSchedule
Full-time, Monday through Friday and weekend shiftsDay and evening hours availableAll work is performed on-site at our Berea, OH locationThis Position is Perfect For You If :
You love being on the phone and don’t shy away from outbound callingYou’re money-motivated and thrive in a high-energy environmentYou’re excited about helping homeowners connect with a trusted remodeling companyYou want a stable position with real opportunity to growApply Now
If you're a phone pro who’s ready to work hard, earn big, and grow with a top-tier company—we want to meet you. Send us your resume today and start a rewarding new chapter with Joyce Windows, Sunrooms & Baths.