POSITION SUMMARY :
Under the general supervision of the practice manager, the Billing Specialist is responsible for handling the billing process of the clinic. This includes but is not limited to ensuring accurate charge entry, timely claim submission, and maintaining up to date patient accounts so they are following clinic policies and regulatory requirements.
POSITION QUALIFICATIONS : Equal Opportunity Employer Minorities / Women / Veterans / Disabled
- High school diploma or GED required .
- One to three years p revious a dmissions or medical office experience using EMR software preferred.
- Bilingual (Spanish / English) preferred .
POSITION DUTIES AND RESPONSIBILITES :
Work closely with Providers to assist in delivering world class care to patients.Manage multiple phone lines, emails and in person patients simultaneously and participate in cross training for other roles as needed.E nsure patients' billing accounts are set up correctly and updated when needed .Communicate with Patients about billing discrepancies and answer billing related questions .Generate patient invoices and send out account statements to all patients and insurance companies .Ensure all payments and invoices in accounts receivable are tracked and are correctly applied to the ir correct accounts .Maintain confidentiality of all patient information in accordance with HIPAA / C onfidentiality rules and PHI regulationsConsistently supports and maintains the Mission, Core Values and expected customer service behaviors of the clinic / hospital by following all policies and the Code of Conduct.Performs other duties as assigned