Outbound Call Center Representative

A company is looking for a Call Center Representative Outbound (Part-time).

Key Responsibilities

Manage outbound calls for product, e-commerce, parts, and repair requests

Deliver first-level assessment, support, and resolution of customer care issues

Maintain detailed records of customer interactions and transactions in CRM systems

Required Qualifications

Minimum of 1 year of service-related experience in a call center environment

Proven track record of remote experience and fast-paced environment is a plus

Basic knowledge of Microsoft Outlook is required

Experience with Automatic Call Distributor (ACD) systems is a plus

Bilingual Spanish is a plus