Trainer / Change Manager

Change Manager / Trainer

A large pharmaceutical company is looking to hire a Change Manager / Trainer. This role will work within the Regulatory Innovation & Information Management (RIIM) Business Process Operations group to help with the transition to the Veeva Submissions application (from Documentum) within the Veeva RIM vault. The initial focus will be on change management and will progress into training development and documentation as we progress through the project phases. This role will be involved in creating, updating, and implementing process documentation, workshop materials, training materials, and end user support materials. This role will provide direct support to workshop facilitators to plan for and capture outcomes of process workshops. The objective of this role will be to ensure a smooth transition for our users to the new system platform by providing support cross functionally. This transition will require a multi-step project to ensure that all aspects of system are functionally operable and achieve business continuity upon implementation. Facilitation of user adoption and providing post go-live support materials is included. This role will involve consistent collaboration with the RIIM team and cross functional critical business partners and IT to review processes and align on tasks to move forward with the project.

Responsibilities / Deliverables

Transition current process documentation

Development of training content

Training and education support

Working alongside change management leads and providing support to the change strategy

Workshop support & requirements gathering

Update of website contents on SharePoint

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements

BS / BA in Biology, Health Sciences / Policy, Information Systems, Information Technology, Computer Science, Human Computer Interaction or related disciplines

3-5 years of experience creating a training strategy and developing modules for a relevant project within life sciences

Familiarity with pharmaceutical submission authoring processes, ideally experience with Veeva Vault RIM submissions - Veeva RIM experience

Proficient in MS Office products (Word, Excel, PowerPoint, Teams, SharePoint)