Clinical Services Director (Exempt)

Job Description

Job Description

Who We Are : For nearly 150 years, JFS of St. Louis has offered compassionate support and practical solutions to help people in greater St. Louis navigate life’s challenges. Our professional staff assist the elderly, protect children at risk, provide food and services to those in need, support families, and enhance community connections. We serve people in need, inclusive of all ages, races, religions, ethnicities, genders and sexual orientations. JFS is a dynamic organization, with committed volunteers and talented staff dedicated to an inspiring mission.

Summary : The Clinical Services Director (CSD) coordinates JFS’s comprehensive clinical services, maintains and strengthens all department operations, and is a change agent for innovation. The CSD contributes creative solutions to challenges and effectively communicates with team members and clients to provide a high level of client service. The CSD provides in-office leadership and supervision to ensure that JFS clients achieve their goals, and ensures consistent implementation of client care policies, procedures, and outcomes.

Essential Functions :

• Researches and communicates community needs and determines the evidence- and research-based interventions for impacting change.
• Provides direction and leads the integrated coordination of planning, development and implementation of all JFS clinical programs.
• Establishes and implements short and long-range clinical department goals, objectives, policies and operating procedures; monitors and evaluates staff and program utilization and effectiveness; and effects indicated changes required for performance and quality improvement (PQI).
• Reviews and maintains client care protocols and standards, ensuring that all federal and state policies, regulations, and guidelines for client care are met.
• Develop, implement, and maintain reporting systems to monitor employee output and improve performance, engagement, and developmental outcomes using data analytics.
• Trains, supervises, evaluates and promotes clinical staff.
• Ensures equitable access to services and equitable outcomes for all JFS clients. Promotes and ensures successful implementation of all clinical department-related DEI efforts.
• Implements strategies for generating resources and / or clinical revenues for JFS.
• Implements and evaluates all JFS clinical care services, as well as all associated administrative operations and activities.
• Serves as a member of the Performance and Quality Improvement (PQI) team by reviewing essential service delivery processes.
• Supervises clerical support staff as needed.
• Represents the agency at various community and / or partner agency meetings; promotes existing and new programs.
• Provides and organizes ongoing training sessions for staff as needed.
• Demonstrates teamwork and support of the JFS mission and values.
• Performs other duties as required or assigned.
• Complies with all JFS and associated organizations’ policies and standards.

Qualifications : To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and / or ability required. Reasonable accommodations may be made to enable individuals with varying abilities to perform the essential functions.

Education : PhD in clinical psychology required.

Work Experience : A minimum of five years of clinical supervisory experience, including clinical and developmental psychologists, educational diagnosticians, and / or psychological examiners.

Knowledge, Skills and Abilities :

Licenses, Certifications and Professional Affiliations : Missouri Licensure as a clinical psychologist.

Supervisory Responsibilities :

Work Environment : Work is typically performed in an office environment. Includes time in other agencies, schools and community locations.

Physical Demands : This position requires prolonged periods of sitting at a desk and working on a computer.

Travel : Travel may be required for meetings with individuals and / or groups in other agencies, schools or community locations.

Other : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, ability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.