Talent.com
Telephony / IVR Developer

Telephony / IVR Developer

The Timberline GroupSaint Louis, MO, US
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6+ month with potential to Convert or Extend

Remote - Must reside in US

Qualifications / Skills Needed :

  • The developer needs to be an experienced IVR developer with AWS Connect experience.
  • The candidate should have experience building contact flows (both call and chat) in AWS Connect.
  • The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
  • The developer will have a strong knowledge of software development and design and will have experience working to develop business-

critical applications for contact centers.

DUTIES

  • Participate in the design, development and delivery of solutions on IVR solution
  • Develop efficient and high-performance call flows
  • Create unit tests to maximize code coverage and cover end to end business scenarios
  • Support existing architecture and code
  • Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
  • Collaborates within the Agile framework, fosters a team approach to software development and delivery
  • Ensure all code developed follows DevOps practices

    • PREVIOUS JOB TITLES FOR THIS ROLE

  • IVR Engineer
  • Telecom Engineer
  • Telecom integrations engineer

    • REQUIRED SKILLS

  • Node.JS
  • AWS Lambda and DynamoDB
  • Terraform

    • PREFERRED SKILLS

  • Genesys Dialer
  • Amazon Connect
  • AWS SQS, firehose and Event Bridge

    • Not eligible for Corp2Corp

    Candidates must be legally authorized to work in the US without sponsorship.

    J-18808-Ljbffr

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    Developer • Saint Louis, MO, US

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