Benefit Support Specialist

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This range is provided by Provider Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00 / yr - $40,000.00 / yr

Job Overview :

The Benefit Support Specialist is responsible for educating long-term care facilities about the Provider Partners product and managing engagement in supplemental benefits. This role will assist members with supplemental benefit utilization.

Key Responsibilities :

• Work under the direction of the Associate Executive Director to meet customer service expectations through our Partners.
• Contribute to developing a viable service territory.
• Serve as a subject matter expert on Provider Partners' supplemental benefits.
• Act as a liaison for Provider Partners in a designated territory through group or individual education opportunities related to supplemental benefits.
• Educate eligible consumers about specific supplemental benefits.
• Participate in planning and implementing outreach strategies with the Provider Partners sales team.
• Travel throughout the assigned territory to assist members with benefit utilization.
• Assist with member satisfaction and facilitate benefit usage.
• Perform basic administrative duties as assigned.
• Maintain knowledge of plan benefits, program changes, and industry insights.
• Ensure compliance and quality in benefit usage, adhering to policies and procedures.

Qualifications :

Additional Details :

This job posting appears to be active, with no indication of expiration.

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