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Assistant Manager-Flexible availability, including weekends, is a must.

Assistant Manager-Flexible availability, including weekends, is a must.

KnitWell GroupNovi, MI, US
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Assistant Manager

LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

This role offers 32-40 hrs per week during peak season (Sept-Dec and March-June) and 20-28 hrs per week during off peak season (Jan, Feb, July and Aug). Flexible availability, including weekends, is a must.

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

In this role, you'll have the opportunity to :

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

You'll bring to the role :

  • 1+ year retail management experience (preferred)
  • A hospitality mindset when connecting with customers and associates
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to implement action plans to drive results
  • Takes initiative in making thoughtful decisions
  • Benefits include medical, dental, and vision insurance; 401(k) plan; paid time off & holidays; opportunities for monthly bonuses; merchandise discounts plus eligibility for discounts at our sister brands; professional development and opportunities for advancement across our brands; and community impact through our philanthropic partnerships.

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    Weekend Availability • Novi, MI, US

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