Talent.com
Licensed Healthcare Agent

Licensed Healthcare Agent

Harte HanksAtlanta, GA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Full job description

Licensed Customer Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role.

What's In It for You?

  • 100% Remote Work
  • Growth opportunities
  • Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few)
  • Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up

What You Will Do

  • Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans.
  • Utilize available tools to provide first call resolution and maintain customer satisfaction.
  • Gain an understanding of Medicare plans, their benefits, and features.
  • Provide informational brochures via mail or email.
  • Acquire caller and enrollment related information and input data into multiple tools accurately.
  • Provide professional and consultative consumer experience by effective listening and communication skills.
  • Maintain our high standard of ethical conduct.
  • Work closely with internal and external Consumer Customers.

    • What You Bring

  • Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date)
  • 1 year or more of Medicare Sales experience preferred
  • Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations
  • Strong customer service and data entry skills
  • Analytical thinking, excellent listening skills, and attention to detail
  • Ability to multi-task
  • Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required)
  • Multi-tasking (typing while navigating different interfaces and talking)
  • Availability to work flexible shifts including holidays, weekends, and evenings
  • 1 year or more inbound call center experience preferred
  • Prior medical or health insurance experience preferred
  • Knowledge of medical terminology helpful
  • Comfortable with constructive feedback and willing to improve

    • What You Will Need

  • Active health insurance license with an expiration be at least 3 months after projected start date
  • Must reside in North Carolina
  • Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided)
  • Stable and wired internet connection
  • High school diploma or equivalent
  • Ability to communicate through verbal and written English
  • Professional grammar and ability to read and write English
  • Must pass all assessments and systems check

    • Measurements of Your Success

    Agents are held to but not limited to metrics such as

  • Attendance
  • Schedule / Adherence
  • (AHT) Average Handle Time
  • (QA) Quality Score

    • Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands.

    Job Type : Full-time

    Pay : From $18.50 per hour

    Benefits :

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Work from home

    • Work Location : Remote

    serp_jobs.job_alerts.create_a_job

    Healthcare Agent • Atlanta, GA, United States

    Job_description.internal_linking.related_jobs
    Licensed Health and Life Agent

    Licensed Health and Life Agent

    Healthy Insurance for Healthy PeopleAtlanta, GA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Ready to Take Your Sales Career to the Next Level?.Join Best Insurance Group, a leader in the insurance industry, where your sales skills can truly shine, and success has no limits!.We're looking f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Health Insurance Agent

    Licensed Health Insurance Agent

    HGSRoswell, GA, US
    serp_jobs.job_card.full_time
    Licensed Health Insurance Agent.HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BP...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Licensed Life and Health Insurance Agent – Remote Position - Flexible Hours

    Licensed Life and Health Insurance Agent – Remote Position - Flexible Hours

    GIA Legacy PlanningLawrenceville, Georgia, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Remote Position / Work from Home.Full-Time | Part-Time | Uncapped Commission-Based.We are committed to empowering our agents with cutting-edge technology, world-class training, and a supportive team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Alpharetta, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Alpharetta, GA

    LifeStance HealthAlpharetta, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Fayetteville, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Fayetteville, GA

    LifeStance HealthFayetteville, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Licensed Life Insurance Agent

    Licensed Life Insurance Agent

    Guetterman Financial Group, LLCAtlanta, GA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you an agent who has yet to master virtual sales?.Or perhaps a great sales professional who has never been given the opportunity to earn what you are worth?. If you answer yes to either question...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Lithia Springs, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Lithia Springs, GA

    LifeStance HealthLithia Springs, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Duluth, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Duluth, GA

    LifeStance HealthDuluth, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Cartersville, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Cartersville, GA

    LifeStance HealthCartersville, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Licensing Specialist

    Healthcare Licensing Specialist

    VirtualVocationsLawrenceville, Georgia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Licensing and Credentialing Specialist.Key Responsibilities Manage the process of securing and maintaining licenses, certifications, and permits for healthcare provider...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Palmetto, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Palmetto, GA

    LifeStance HealthPalmetto, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Brookhaven, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Brookhaven, GA

    LifeStance HealthBrookhaven, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Marietta, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Marietta, GA

    LifeStance HealthMarietta, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Milton, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Milton, GA

    LifeStance HealthMilton, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Lithonia, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Lithonia, GA

    LifeStance HealthLithonia, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Smyrna, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Smyrna, GA

    LifeStance HealthSmyrna, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensed Insurance Agent

    Licensed Insurance Agent

    HealthMarkets Insurance AgencyAtlanta, GA, US
    serp_jobs.job_card.full_time
    If you’re an insurance agent with 4-5 years of experience, we want you.As an independent contractor licensed insurance agent with HealthMarkets, you’ll be collaborating with one of the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Counselor (LPC, LCSW, LMFT) - Peachtree City, GA

    Licensed Counselor (LPC, LCSW, LMFT) - Peachtree City, GA

    LifeStance HealthPeachtree City, GA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days