Referral Coordinator- Bilingual Preferred

We’re different.

In a good way.

In communities like ours, co-workers and patients are our friends and neighbors.

Sometimes they are family.

And we take care of each other like family.

If you’re tired of the typical workplace grind, we have something very different in store for you.

Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person – whether employee or patient – are just a few of the qualities for which we’re known.  We’re a human potential company .

Join us and experience the difference of the Desert Sage Way.

We can’t wait to meet you.

Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals.

As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 6,400 annual patients at three health center site locations.

Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.

We are looking for an outgoing, compassionate, and hard working individual to join our dental team!

If Desert Sage Health Centers and the Referral Coordinator position seems like a good fit, then please take a few moments to submit your application!  POSITION SUMMARY The Referral Coordinator is responsible for managing and coordinating appointments requested by Desert Sage Health Centers’ staff to ensure continued continuity of patient care in a timely and professional manner.

The Referral Coordinator also maintains positive relationships with clinical staff, physicians, patients and their families, as well as the general public.

PRIMARY DUTIES AND RESPONSIBILITES Assist with tracking, monitoring, and follow-up Maintains all referral coordinator buckets based on DSHC’s policies and standard work.

Process urgent in-house Medical Records Requests for patients as needed following proper procedures.

Complete all prior authorizations initiated by referrals requested by the patient's Primary Care Provider.                       Work with the guidance of the care team to contact patients post-discharge and schedule follow-up care with the team.

Make DSHC services available, either directly or by referral, to cooperating agencies by providing education to patients and families on services available in the clinic and in the community.

Maintain strict confidentiality on all patient information gained in the DSHC practice setting of this position.

Treat all patients with dignity and compassion without creating barriers.

Retrieve patient’s medical information from the Idaho Health Data Exchange and referral providers when available.

Participate in staff huddles, meetings, conferences, and case management activities.

Assists patients in the completion of the 340B and Medication Assistance Programs by adhering to program requirements and verifies that all patient information remains up to date to reduce financial barriers.

Maintain the After-Hours Call Log alongside medical providers.

Ensure the log is being notated Check patient cases for follow-up per provider instructions  Retrieve discharge summaries if needed Maintain and update the ER Admission / Discharge Log.

Ensure patients get follow-up appointments with their PCP Contact patient via phone and letter for correspondence  Assists care teams with receiving incoming calls from community agencies.

Assists and directs patients with setting up transportation following policies and procedures.  Participates in making recommendations regarding policies and procedures, goals, projects, and priorities in accordance with The Desert Sage Way.  Perform all other duties as assigned and necessary for the proper operation of the health center.

Assists with interpretation (as assigned) and travels to DSHC sites as needed.  Employee knows DSHC's 5 core values and demonstrates the specific valued behavior on a daily basis.   Benefits include paid holidays, vacation, health and dental insurance.

Salary is DOE.

If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!

Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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