Medical Assistant Orthopedics

Clinical Support Specialist

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

We provide a wide range of care in several orthopedic subspecialties. These are non-operative and operative sports medicine, joint replacement, hand surgery, foot / ankle surgery, and podiatry. We are a dynamic and fast-paced practice that sees many different injuries and pathologies. Our practice is very hands on due to the nature of orthopedics.

Office Culture

Patient centered, teamwork, adapting to change, efficient, learning mindset. Monthly and annual staff events / celebrations. Eligibility for Orthopedic Professional Development Fund which has helped staff with items such as continuing education, certifications, community service projects, and mission trips.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit / admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

Comprehensive benefits package to meet your financial, health, and work / life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location : SITE - 2770 East Beltline Avenue NE - Grand Rapids

Department Name : Orthopedics - Elective - CHMG West

Employment Type : Full time

Shift : Day (United States of America)

Weekly Scheduled Hours : 40

Hours of Work : 40 hours per week

Days Worked : 5 days per week

Weekend Frequency : N / A