Encore is hiring : Event Technical Specialist, (Lighting), Audio Visual- Phoenix

Event Technical Specialist (Lighting), Audio Visual – Phoenix

Position Overview

The Technical Specialist is responsible for the technical set up and operation of enhanced mid‑level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in the assigned area.

Key Responsibilities

• Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
• Troubleshoot technical issues and resolve problems quickly as they arise.
• Comply with all Company security and safety measures.
• Secure equipment from theft and / or damage when in use.
• Provide excellent service and strive to exceed expectations and needs of internal and external customers.
• Maintain a positive relationship with all clients through effective communication.
• Collaborate with internal team on event solutions pre‑event and during event to ensure the best possible customer satisfaction.
• Create an atmosphere that fosters development of technical and leadership skills in other employees.
• Provide mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
• Develop self as subject matter expert in the discipline of specialty and stay current with technology and industry trends.
• Perform advanced work (pre / during / post event) with operations team members and supervise and direct other technicians during an event.
• Assist team with proper security, storage, inventory, transportation, and maintenance of equipment and perform inventory and forecasting of equipment needs.

Qualifications

Competencies

Physical Requirements

100 lbs occasionally.

100 lbs never.

100 lbs occasionally.

Work Environment

Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio‑visual equipment and electrical components and will be exposed to heights via lifts and ladders. Working times will include irregular hours and on‑call status including days, evenings, weekends, and holidays.

Compensation

Hourly Pay Range : $24.30 - $29.77

Encore is committed to providing the best benefits options for our employees and families. View the benefits options for employees worldwide.

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