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Service Specialist - The Dealership Alternative You Can Trust!

Service Specialist - The Dealership Alternative You Can Trust!

MidasVictorville, CA, US
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Service Advisor Position At Midas

At Midas, we provide dealership-level expertise. We're committed to creating a rewarding and supportive work environment for our team. As a Service Advisor , you'll enjoy these exceptional benefits :

  • Competitive Pay with performance-based commissions and bonuses.
  • Year-End Bonus to reward your hard work and contributions.
  • 5 -Day Work Schedule , Monday-Saturday, 8 : 00 AM - 5 : 00 PM, with Sundays always off.
  • Paid Holidays and Vacation Time (5 paid holidays and 5 vacation days annually).
  • Birthday Off Upon Request because you deserve to celebrate!
  • Daily Overtime Opportunities for those seeking to maximize earnings.
  • Work in a clean, organized, and professional shop equipped with modern tools and scanners.
  • Adaptive Learning Training Program : Daily 3-5 minute training sessions with reward point opportunities.
  • ASE Certification Incentives : Earn a $1.50 raise for each ASE certification, including the C1 Service Consultant ASE , with the testing cost covered by us.
  • Discounts and Opportunities to Work on Your Own Vehicle ..
  • Be part of a busy, high-performing location with a High -star Google rating and consistent customer flow.
  • Join a AAA-Approved Repair Shop offering dealership-quality service with a personal touch.

About the Role : As a Service Advisor , you'll be a key player in providing our customers with the trusted, dealership-quality experience they deserve. You'll ensure every customer has a seamless and positive service experience, from their first interaction to the final handoff.

Key Responsibilities :

  • Greet customers warmly and professionally, making them feel valued and welcome.
  • Listen to customer concerns, inspect vehicles, and provide accurate service recommendations.
  • Prepare estimates and clearly explain necessary repairs in a customer-friendly manner.
  • Communicate effectively with technicians to ensure timely and accurate repairs.
  • Follow up with customers to provide updates on vehicle status and address any questions.
  • Maintain detailed and accurate records of customer interactions and repairs.
  • Help maintain a clean and organized front office and waiting area.
  • Uphold Midas' commitment to exceptional customer service at all times.

    • What We're Looking For :

  • Proven experience as a Service Advisor, customer service representative, or in a similar role.
  • Strong interpersonal and communication skills.
  • Ability to multitask, stay organized, and manage time efficiently in a fast-paced environment.
  • Basic automotive knowledge is a plus, but we're happy to train the right candidate.
  • Familiarity with scheduling software and automotive repair systems is a bonus.
  • A positive attitude and commitment to providing top-notch customer service.

    • Join Us Today : If you're passionate about helping customers and providing dealership-level service in a friendly, supportive environment, we'd love to have you on our team! Apply now to become a Service Advisor at Midas and help us redefine what it means to be a dealership alternative.

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    Dealership Service • Victorville, CA, US