Cashier

Cashier Position

The purpose of the cashier is to play a crucial role in delivering exceptional customer service and ensuring smooth transactional experiences for our valued customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.

Responsibilities include :

• Exceed customer expectations by delivering outstanding service through clear communication and active listening.
• Greet customers with a friendly and welcoming demeanor as they enter the store.
• Follow the cashier script to assist customers through the transaction process and educate them on company programs such as the loyalty program, RK Visa, and RK Plus Protection Plan.
• Execute cash management, return, layaway, and exchange policies with precision and adherence to company guidelines.
• Communicate professionally and in an upbeat and friendly manner with all Rural King associates and customers.
• Provide product information and answer basic customer inquiries, offering recommendations as appropriate.
• Coordinate with the loaders promptly respond to customer requests for assistance.
• Efficiently execute precise transactions while prioritizing timely service, and handle price dispute resolution with professionalism.
• Stand in designated area in front of the registers to indicate that you are available to assist customers when not currently engaged in a transaction.
• Emphasize the value of joining the Rural King loyalty program, detailing benefits such as special offers, points accumulation, and personalized recommendations.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential qualities for success include :

Physical requirements include :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.