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Associate Director, Donor Relations
Associate Director, Donor RelationsSalem Hospital NSMC • Somerville, MA, US
Associate Director, Donor Relations

Associate Director, Donor Relations

Salem Hospital NSMC • Somerville, MA, US
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Associate Director, Donor Relations

The Development Office for Mass General Brigham's two world-renowned academic medical centers (AMC), Massachusetts General Hospital and Brigham and Women's Hospital, are now unified and represent a team of 350+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that will advance caring and curing for patients in Boston and around the world. Join us in our mission to transform the future of medicine. Philanthropy enables MGB's academic medical centers to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. The AMC Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

Job Summary & Essential Functions

Job Summary : The Associate Director, Donor Relations, works closely with colleagues across the Academic Medical Centers (AMC) Development Office and the Mass General Brigham Academic Medical Centers to effectively and efficiently implement the naming and funding opportunities program (people, places, programs). The Associate Director reports to the Director, overseeing the naming and funding opportunities program.

Essential Functions (Key Roles & Responsibilities) :

  • Collaborate with the Director on AMC integration efforts to create new naming and funding level guidelines and processes.
  • Play an integral role in the management of all naming and funding opportunities, including programs and initiatives, endowed and current-use funds (e.g., endowed chairs, professorships, etc.), clinics and centers, and physical spaces (i.e., capital).
  • Participate in strategic planning for the development of new naming opportunities, including those associated with the three new Mass General Brigham Institutes, and spaces affected by renovation or new construction projects across the AMC campuses.
  • Identify, define, and categorize legacy and new capital opportunities (excluding the Ragon Building), including working closely with leadership on pricing approvals; work closely with the AMC Facilities and Real Estate teams on matters relating to capital projects, donor-named space renovations and relocations, and signage.
  • Oversee the installation, maintenance, and inventory of plaques and signage to ensure donors feel recognized and appreciated; collaborate with Operations to process signage-related invoices.
  • Participate in planning for stewardship and recognition activities for capital donors.
  • Collaborate with fundraising colleagues on proposals and with Donor Relations colleagues on accompanying materials for new gifts; enhance existing collateral and develop innovative new content to help increase and convey the overall impact of programmatic and capital giving.
  • Implement the AMC donor named positions program, including tracking incumbents, prompting AMC leadership when there are vacancies, assisting in the appointment and nomination process, tracking fundraising efforts against goals, and educating colleagues on the programs.
  • Collaborate with the Development Events staff on celebrations for new space dedications, endowed chairs, and HMS professorships.
  • Ensure that all applicable data is entered into the Blackbaud CRM database; develop quality assurance reports and collaborate with the IS team and other stakeholders to identify and prioritize donor data reporting needs.

Qualifications

This position requires 5-7 years of related, transferable experience and a bachelor's degree. In addition, the ideal candidate will possess the following knowledge, skills and abilities :

  • Strong project management experience and organizational skills; an ability to balance multiple priorities with competing due dates while maintaining a strategic vision for individual work.
  • Strong commitment to customer service, exceptional quality standards, and adopting best practices and efficiencies.
  • A collaborative approach to setting priorities and managing expectations, staying flexible with navigating change, and being open to new ideas.
  • Excellent interpersonal skills and the ability to work collaboratively, effectively, and politely with diverse audiences and stakeholders.
  • Ability to analyze systems and to identify and propose effective process improvements to stewardship operations.
  • Strong written and verbal skills.
  • Creative, honest, and considerate, with a high level of energy and enthusiasm.
  • Proficient in Blackbaud CRM or experience with other sophisticated relationship management database(s) / CRM.
  • Strong command of Microsoft Office applications.
  • Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Remote Type

    Hybrid

    Work Location

    399 Revolution Drive

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $78,000.00 - $113,453.60 / Annual

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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    Associate Director • Somerville, MA, US

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