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Senior System Engineer

Senior System Engineer

MSM Technology, LLCWashington, DC, US
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Job Description

Job Description

Description :

MSM is seeking a Sr. System Engineer to support our customer onsite in Washington, DC. In this role you will provide Tier III engineering and project support on the following systems (not limited to) :

  • Windows 10 / 11, Office 365 Apps, COTS & custom apps
  • Azure Virtual Desktops / AD / Cloud storage
  • On-prem AD (DNS, GPO, DHCP, file, user / group management, PKI
  • MS Teams, WebEx, HYCU backups, HP NAS & Secure Print
  • Zscaler ZPA / ZIA, AvePoint cloud backups
  • Review infrastructure to optimize performance and capacity.
  • Identify / correct M365 AD issues; create remediation plans.
  • Contribute to knowledge base for troubleshooting.
  • Support projects : data / server migrations, Azure moves, network expansion, new systems.
  • Coordinate with vendors and product providers.
  • Support SDLC documentation (SDLC gates, IRB, ATO).
  • Maintain required documentation with System Owner & leadership.
  • Update policies / procedures for quality consistency.
  • Attend technical, change control, and review board meetings.
  • Keep tickets / projects current; deliver weekly / monthly reports.
  • Communicate and collaborate with all Tier teams.
  • Lead MSM staff : task planning, documentation, client communication.

Requirements :

  • Per customer requirements, applicants must be U.S. citizens, nationals, or those who owe allegiance to the U.S.
  • Applicants must be able to successfully pass a background investigation.
  • Bachelors degree in relevant field.
  • 7–10 years of progressive IT experience, including at least 10 years working with enterprise technologies.

    • Expertise in :

  • Windows 10 / 11, Office 365 Apps, COTS & custom software
  • Azure Platform (Virtual Machines, Desktops, EntraID, Automation, Virtual Networking)
  • Active Directory domain management (DNS, GPO, DHCP, file services, user / group management, PKI)
  • M365 Platform Administration / Management
  • Identity Access Management (Okta, ADFS, or similar)
  • Container platforms (Docker, Azure Kubernetes, Others)
  • Enterprise Backup solutions
  • HP Secure Print for secure enterprise printing, scanning, and faxing
  • Zscaler ZPA / ZIA or similar firewall and network security products
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    Senior System Engineer • Washington, DC, US