Talent.com
On-screen Virtual Teller - Tampa or North Lakeland

On-screen Virtual Teller - Tampa or North Lakeland

GTE FinancialTampa, FL, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Member Experience Advocate I

Come join our GTE Financial team! We are looking for an individual who is a problem solver that is customer-focused.

The Member Care Team is an empowered group of employees actively engaged in their growth and development, their department, their organization, and their community. The team takes ownership and accountability for creating an environment that drives innovation to deliver a remarkable member experience. Each employee is an owner of this experience and is committed to its success.

What does GTE look for in a Member Experience Advocate?

Experience :

  • Manages inbound calls and / or virtual teller sessions.
  • Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
  • Ability to refer quality loan referrals based on member needs resulting in a higher level of member engagement.
  • Gather information, analyze facts, and educate members on appropriate products / services to provide a one-point resolution.
  • Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
  • Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.
  • Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.

Operational :

  • Adheres and remains updated on all Member Care and credit union procedures and policies.
  • Ability to learn additional tasks through training and / or knowledgebase to advance to Member Experience Advocate II.
  • Commit to achieving individual, team, and organizational goals.
  • Communicate with the leadership team on a consistent basis.
  • Engages in the team, organizational, and community initiatives.
  • Responsible for completing all required training in a timely manner.
  • Maintains current knowledge of all applicable compliance rules and regulations through assigned training.
  • Working knowledge of Word, Excel, and Explorer; 10 key skills.
  • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, and Right to Financial Privacy Act, and the Bank Bribery Act.
  • Bilingual preferred (English / Spanish).

    • Required Qualifications :

  • High school diploma or equivalent from an accredited institution. Some college preferred.
  • Minimum 1-3 years' experience or combination of education and experience. Previous customer service, banking, and / or call center experience required.

    • Position Details :

  • Location : Downtown Tampa GTE Headquarters
  • Department Hours : Monday Friday (9 : 00 am to 6 : 00 pm) and Saturday (9 : 00 am to 1 : 00 pm)

    • Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.

    The position is defined as remote in nature and may be changed at any time by management with appropriate notice, if possible.

    Required for Remote / Hybrid Work :

  • A quiet workplace so you can focus on delivering excellent service to our members.
  • Some positions will require performance standards to be met to qualify for alternative work arrangements.
  • Required to have power and high-speed internet over 100MB (minimum).
  • Video capability (connection of 1.5 Mbps up and down recommended).
  • Candidates must provide and meet all technical requirements prior to the first day of training.
  • Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.

    • Come and join our award-winning team! GTE Financial is an Equal Opportunity Employer.

    serp_jobs.job_alerts.create_a_job

    Teller • Tampa, FL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Remote Senior Financial Analyst - AI Trainer

    Remote Senior Financial Analyst - AI Trainer

    Data AnnotationLakeland, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Arizona Licensed Commercial Mortgage Broker

    Arizona Licensed Commercial Mortgage Broker

    VirtualVocationsClearwater, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Commercial Mortgage Broker / Loan Officer.Key Responsibilities Originate and close commercial real estate loans across multiple asset classes Maintain and grow bo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Teller

    Teller

    PNCLargo, FL, US
    serp_jobs.job_card.full_time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitOldsmar, FL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Reverse Mortgage Originator

    Reverse Mortgage Originator

    VirtualVocationsSaint Petersburg, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Reverse Mortgage Originator Development Program.Key Responsibilities Participate in a 12-month development program to launch a career in the reverse mortgage industry ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Virtual Banker

    Virtual Banker

    Republic Bank & Trust CoSaint Petersburg, FL, US
    serp_jobs.job_card.full_time
    Job Category : Interactive Teller.The Virtual Banker will provide a unique customer experience to all clients via video interaction. In this position, you will provide exceptional customer service, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    Tax Preparer - 2+ Yrs Paid Tax Experience Required

    IntuitLithia, FL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationLakeland, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Financial Planner - AI Trainer

    Remote Financial Planner - AI Trainer

    Data AnnotationSt. Petersburg, Florida
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CVOR Tech - $1,651 to $1,881 per week in Tampa, FL

    Travel CVOR Tech - $1,651 to $1,881 per week in Tampa, FL

    AlliedTravelCareersTampa, FL, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CVOR Tech in Tampa, Florida, 33601!.Aya Healthcare has an immediate opening for the following position : CVOR Tech in Tampa, FL...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Associate - Local

    Tax Associate - Local

    IntuitLithia, FL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Florida Licensed Reverse Mortgage Originator

    Florida Licensed Reverse Mortgage Originator

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Reverse Mortgage Originator Development Program participant.Key Responsibilities Participate in a 12-month development program to learn about the reverse mortgage indus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Mortgage Loan Accounting AVP

    Mortgage Loan Accounting AVP

    VirtualVocationsSaint Petersburg, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an Assistant Vice President of Mortgage Loan Accounting.Key Responsibilities Lead the Mortgage Loan Accounting & Reporting Center of Excellence, overseeing governance and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CVOR Tech - $1,898 per week in Tampa, FL

    Travel CVOR Tech - $1,898 per week in Tampa, FL

    AlliedTravelCareersTampa, Florida, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified CVOR Tech in Tampa, Florida, 33601!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitSpring Hill, FL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Teller - Part Time

    Teller - Part Time

    Seacoast National BankBelleair Bluffs, FL, United States
    serp_jobs.job_card.part_time
    This role is in the Belleair Bluffs branch in Belleair Bluffs, FL.High School diploma or equivalent required.Minimum of 6 months cash handling experience required. Minimum of 6 months previous exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Financial Center Manager Associate - Tampa, FL

    Financial Center Manager Associate - Tampa, FL

    Fifth Third BankTampa, FL, United States
    serp_jobs.job_card.full_time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Financial Center Manager w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsDade City, Florida, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30