Client Services Representative

A company is looking for a Client Services Representative to interact with clients and assist with account handling.

Key Responsibilities

Maintain and develop constructive relationships with clients

Provide and obtain information from clients regarding account statuses and debt collection

Keep records of client interactions and ensure proper resolution of inquiries

Required Qualifications

Experience in collections or a call center preferred

Knowledge of customer service principles and processes

Ability to multitask and work with various computer systems

Ability to resolve conflicts and negotiate effectively

Demonstrated ability to adapt to changes easily