Talent.com
User Support Manager

User Support Manager

VirtualVocationsFayetteville, North Carolina, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, User Support (Remote).

Key Responsibilities

Manage the team's daily operations, workload, and scheduling to meet service level expectations

Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes

Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team

Required Qualifications

BA / BS degree or equivalent work experience

4+ years of experience in customer support, with at least 2+ years in a people-management role

Proven success managing a high-volume support function in a SaaS environment

Comfort using support tools, ticketing systems, and metrics to guide performance

Willingness to adopt and train others on emerging technologies, including AI-powered support tools

serp_jobs.job_alerts.create_a_job

Manager User Support • Fayetteville, North Carolina, United States

Job_description.internal_linking.related_jobs
Network Engineer

Network Engineer

Oneida Technical SolutionsPope Field, NC, USA
serp_jobs.job_card.temporary
serp_jobs.filters_job_card.quick_apply
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Team Coordinator

Team Coordinator

Dunhams SportsSanford, NC, US
serp_jobs.job_card.full_time
NOTICE TO NORTH CAROLINA APPLICANTS : DUNHAM'S PARTICIPATES IN E-VERIFY IN NORTH CAROLINA.Questions should be directed to 248-530-6700. Dunham’s Sports, one of the largest full-line sportin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Vascular Tech in Lumberton, North Carolina - $2,140 / week

Vascular Tech in Lumberton, North Carolina - $2,140 / week

VettedLumberton, NC, US
serp_jobs.job_card.full_time
Vetted is seeking a Vascular Tech for a travel job in Lumberton, North Carolina.The assignment starts on Nov 9 and is 13 weeks long with 8 hour shifts 5 days a week. You must live 60 miles away from...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Team Manager

Team Manager

Dunhams SportsSanford, NC, US
serp_jobs.job_card.full_time
NOTICE TO NORTH CAROLINA APPLICANTS : DUNHAM'S PARTICIPATES IN E-VERIFY IN NORTH CAROLINA.Questions should be directed to 248-530-6700. Dunham’s Sports, one of the largest full-line sportin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Building Consultant

Senior Building Consultant

Worldwide Steel BuildingsFayetteville, North Carolina Metropolitan Area, United States
serp_jobs.job_card.full_time
Worldwide Steel Buildings, a national leader in pre-manufactured steel buildings and one of America’s Fastest Growing Companies, is expanding! With over 100 years of combined experience, we manufac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
PT Customer Lead

PT Customer Lead

Food LionLillington, NC, US
serp_jobs.job_card.full_time
Category / Area of Expertise : Retail Operations.Address : USA-NC-Lillington-119 W Cornelius Harnett B Store Code : Store 01344 Front End (7221912) Food Lion has been providing an easy, fresh and afford...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Project Manager

Project Manager

IICRCLumberton, NC, US
serp_jobs.job_card.full_time
The Project Manager role is to be the client's (homeowner / policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs efficiently...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Front End Team Leader

Front End Team Leader

Ollie's Bargain OutletDunn, NC, US
serp_jobs.job_card.full_time
Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Associates should be honest, transparent, genuine, trust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
1394 - TNS Senior Network Engineer

1394 - TNS Senior Network Engineer

Sigma Defense28308, NC, US
serp_jobs.job_card.full_time
Sigma Defense's Transport Network Services (TNS) team is seeking a charismatic.This engineer should have the ability to provide occasional 24 / 7 on-call support for the Defense Information Syste...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Systems Navigator (SN) - Fort Bragg, NC

Systems Navigator (SN) - Fort Bragg, NC

Patriot Enterprises LLCFayetteville, NC, US
serp_jobs.job_card.full_time
The EFMP is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and person...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
1560 - Senior Network Engineer (SIL)

1560 - Senior Network Engineer (SIL)

Sigma DefensePope Army Airfield, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Sigma Defense is seeking a self-directed and highly motivated.The Senior Network Engineer will be responsible for overseeing the efforts of developing, engineering, and testing network configuratio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Management Information Systems Specialist

Management Information Systems Specialist

First Choice Community Health CentersLillington, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Responsible for maintaining the organization’s information systems (i.Medical / Dental clinics, Administration, Mobile Units and Billing office. ESSENTIAL DUTIES AND RESPONSIBILITIES include the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Building Consultant (Fayetteville)

Senior Building Consultant (Fayetteville)

Worldwide Steel BuildingsFayetteville, North Carolina Metropolitan Area, US
serp_jobs.job_card.part_time
Worldwide Steel Buildings, a national leader in pre-manufactured steel buildings and one of Americas Fastest Growing Companies, is expanding! With over 100 years of combined experience, we manufact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
1246 - Senior Systems Engineer, Engineering Cell

1246 - Senior Systems Engineer, Engineering Cell

Sigma Defense28308, NC, US
serp_jobs.job_card.full_time
Supporting the organization to accomplish mission requirements and future proofing components, software, and policies.The candidate will be responsible for designing, integrating, optimizing, and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Unmanned Systems Integration Engineer

Unmanned Systems Integration Engineer

Zero Point, IncSouthern Pines, NC, US
serp_jobs.job_card.full_time
PRIMARY OBJECTIVE OF POSITION : Zero Point is seeking a highly experienced Unmanned Systems Integration Engineer with a strong foundation in mechanical and electrical engineering to support USSOCOM ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Executive Assistant

Executive Assistant

IICRCLumberton, NC, US
serp_jobs.job_card.part_time
The Executive Assistant's role is to be the client's (homeowner / policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs effic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Project Manager

Project Manager

ServiceMasterLumberton, NC, US
serp_jobs.job_card.full_time
The Project Manager role is to be the client's (homeowner / policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs efficiently...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Executive Assistant

Executive Assistant

ServiceMasterLumberton, NC, US
serp_jobs.job_card.part_time
The Executive Assistant's role is to be the client's (homeowner / policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs effic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Zone Team Leader

Zone Team Leader

Ollie's Bargain OutletDunn, NC, US
serp_jobs.job_card.full_time
Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Ollie's Associate Benefits include medical, dental, visi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
2026 Leadership & Technical Development Program - Operations Leadership

2026 Leadership & Technical Development Program - Operations Leadership

CaterpillarSanford, NC, US
serp_jobs.job_card.full_time
Leadership And Technical Development Program (ltdp) For Operations Leadership.Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not jus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30