Quality ManagerBrightpath Associates LLC • Bolton, CT, US
Quality Manager
Brightpath Associates LLC • Bolton, CT, US
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job_description.job_card.job_descriptionConduct and manage First Article Inspections (FAIs) per AS9102 using Net-Inspect. Oversee inspection and calibration of test equipment, including LCR meters, HiPot testers, oscilloscopes, micrometers, etc. Perform product and receiving inspections. Review product quality records for accuracy and completeness. Develop and maintain Inspection Plans and support ECO (Engineering Change Order) approvals. Evaluate and resolve discrepancies in quality reports across internal teams, customers, and suppliers. Act as primary liaison to customers, suppliers, and regulatory agencies for quality-related matters. Support the contract review process, including verification of quality clauses, export compliance (ITAR / EAR, NAFTA, HTS codes), and first article requirements. Manage vendor quality performance, communicate nonconformances, and audit corrective / preventive actions. Process customer complaints (RMAs) and validate customer expectations. Drive Root Cause Analysis and implement corrective and preventive actions. Track and audit effectiveness of corrective actions. Identify, propose, and implement cost-saving and quality improvement projects from concept through execution. Define and manage daily and weekly goals for the quality department. Collaborate with production and engineering teams to troubleshoot and prevent nonconformances. Monitor daily shipments and resolve quality issues to support on-time delivery. Support departmental planning, budgeting, and performance reporting. Ability to manage quality projects and lead cross-functional teams. Hands-on approach to quality support in a manufacturing setting. Excellent communication, organization, and interpersonal skills. Strong working knowledge of QMS standards (AS9100, ITAR). Experience with industry / military standards and specifications. Proficiency in use of measurement tools and electrical testing equipment. Skilled in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe preferred. Must pass an eye exam, including color vision test. Strong understanding of Root Cause Analysis and Corrective / Preventive Actions. US Person status as defined by ITAR. Ability to lift up to 30 lbs. Ability to communicate in Spanish. Experience conducting and managing audits. Familiarity with contract manufacturing and electro-mechanical assemblies. Prior leadership experience in a regulated manufacturing environment. Bachelor's degree in Engineering or a related technical field. Minimum 5 years of experience in manufacturing, preferably in aviation, military, or electro-mechanical industries. Prior experience in quality leadership or supervisory roles preferred.
We're seeking a technically strong, mechanically inclined professional with deep knowledge in electrical and mechanical inspection who is ready to lead a collaborative, customer-facing quality team. If you thrive on continuous improvement, excel in regulatory compliance, and love working cross-functionally to deliver quality excellence, this could be the promotion you've been waiting for.
Responsibilities
Quality Leadership & Compliance
- Lead Quality Management Representative.
- Supervise and develop the Quality Assurance team, including engineers and inspectors.
- Oversee AS9100 audit compliance and ongoing ITAR certification.
- Serve as Lead Auditor for internal, external, and third-party audits.
- Train and qualify staff on the QMS and company policies.
- Develop and implement quality training programs for both QA and production teams.
- Ensure compliance with applicable regulations and directives (REACH, ROHS, Conflict Minerals, Counterfeit Materials, SAE, MIL Specs, etc.).
Product & Process Quality Oversight
Operational Quality Support
Qualifications
Required Knowledge, Skills, and Abilities
Preferred
Education and Experience
J-18808-Ljbffr
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Quality Manager • Bolton, CT, US
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