Job Summary :
The Operations Manager is responsible for overseeing the day-to-day operational functions of the organization to ensure efficiency, productivity, and compliance with company policies and industry regulations. This role involves managing teams, streamlining processes, and collaborating with cross-functional departments to achieve business goals.
Knowledge of :
Low Voltage Contractor, Fiber Optic Cabling, Fire Alarm Systems, Fire Life Safety, Audio Visual A / V, Security Systems, CCTV, Access Control, Genetec, Lenel, Milestone, Wireless, Intrusion, Nurse Call,
Service and Maintenance. DAS, and ERRCS
Key Responsibilities :
- Plan, direct, and coordinate operational activities to meet organizational objectives
- Implement and monitor standard operating procedures to enhance productivity and reduce costs
- Lead, coach, and develop team members to ensure high performance and professional growth
- Track key performance indicators (KPIs) and prepare regular reports for leadership
- Ensure compliance with safety, quality, and regulatory standards
- Collaborate with other departments (e.g., finance, HR, sales) to align operations with company goals
- Oversee inventory, supply chain logistics, scheduling, and resource allocation
- Identify areas for process improvement and lead change management initiatives
- Manage budgets, contracts, and vendor relationships
- Resolve operational issues quickly and effectively to minimize disruption
Qualifications :
5+ years of progressive experience in operations or management roles in low voltage contracting industryStrong leadership and team-building abilitiesExcellent analytical, organizational, and problem-solving skillsProficiency in project management tools and enterprise systems (e.g., ERP, CRM, Procore)Outstanding communication and interpersonal skillsAbility to thrive in a fast-paced, dynamic environmentPreferred Experience (if applicable) :
Experience in low voltage contracting fieldFamiliarity with lean manufacturing or Six Sigma methodologiesKnowledge of compliance standards and industry-specific regulations