Sales Team Lead

A company is looking for a Contact Center Team Lead - Sales.

Key Responsibilities

Lead and motivate a sales team to achieve revenue, conversion, and upsell targets

Conduct coaching sessions and provide real-time feedback to enhance sales skills

Monitor performance metrics and prepare reports to drive team improvement

Required Qualifications

Minimum 3 years in a sales-driven contact center environment, with 1 year in a leadership role

Proven track record of achieving sales targets in a B2C environment

Strong coaching skills to develop high-performing sales teams

Expertise in sales techniques, including upselling and consultative selling

Proficiency in CRM and contact center technology