Talent.com
Teller Specialist I Methuen Branch

Teller Specialist I Methuen Branch

Rockland TrustMethuen, MA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Teller Specialist

As a Teller Specialist at Rockland Trust, you are at the head of day-to-day teller operations, overseeing teller functions and teller participation in achieving branch sales goals. Each day, you contribute to the ongoing improvement of customer experience as you lead, coach, and model quality service in every interaction.

With a positive can-do attitude and a genuine desire to work with customers and colleagues in a caring and empathetic way, you are responsible for maintaining an environment that fosters teamwork and supports individual professional development. You are a trusted resource for both colleagues and customers alike, providing outstanding service and building relationships while also overseeing the daily operations on the teller line.

What You'll Experience :

  • Meaningful relationships : We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
  • Commitment to community : We believe supporting our communities is essential, and are committed to helping those in need.
  • Recognition & reward : We believe all colleagues should be recognized for their contributions.
  • Training & development : We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
  • Comprehensive benefits : Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include : competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.

Who We Are :

At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they're empowered to make a difference for our customers and communities.

As one of The Boston Globe's "Top Places to Work" for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we've built a workplace that enhances our colleagues' lifestyle and inspires them to reach their full potential.

For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.

What You'll Do :

  • Work in conjunction with the Branch Manager / Designee to oversee the day-to-day operation of the teller line, ensuring compliance and procedural requirements are met by the entire team.
  • Provide leadership, conflict resolution, and process improvements to the teller line.
  • Engage and develop the entire teller team in sales activities by leading and coaching team members on how to identify sales opportunities and refer customers to appropriate platforms.
  • Train and onboard new tellers; objectively evaluate and document performance of tellers.
  • Create and foster a cohesive team by promoting a positive work environment and maintaining a good working relationship with all bank personnel.
  • Develop and utilize the skills and knowledge necessary for effective supervision of colleagues.
  • Process all transactions, including deposits, withdrawals, transfers, cash checking, etc. in an accurate, efficient, and professional manner.
  • Manage large amounts of branch cash, oversee vault management, and balance daily limits.
  • Oversee teller outbound calling activities and make service calls as requested to assist in the onboarding of new customers.
  • Utilize systems and reports to profile customers and provide leads to platform staff for additional products and services.
  • Actively seek knowledge and understanding of products and services to assess and meet customer needs and to act as a resource to tellers.
  • Act as a leader in demonstrating self-service channels to customers, including ATM, Online Banking, and Mobile Banking.
  • Conduct monthly reports (Quality Assurance, Cash Audit, Teller Error, etc.) to ensure that branch operations are sound.
  • Understand and adhere to all security, compliance, and retail banking policies and procedures; ensure tellers adhere to the policies and procedures within established guidelines and authority.
  • Assume responsibility for additional reporting duties and responsibilities as required.
  • Takes initiative in providing support for other departments in the bank and answers interoffice inquiries in an efficient and courteous manner.
  • Required Qualifications :

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Sales-oriented personality, with a positive approach to interactions with customers and team members.
  • Excellent organization, interpersonal, and communication skills.
  • Ability to balance multiple priorities and work in a team environment.
  • Ability to display and maintain a professional appearance.
  • Ability to work within normal office requirements, with long periods of standing and continuous customer support.
  • Ability to lift and carry up to 50 pounds.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete our training program
  • Preferred Skills / Experience :

  • Two to four years of teller experience preferred.
  • Rockland Trust is the Bank Where Each Relationship Matters. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Now that you've heard a little bit about us, we'd love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.

    serp_jobs.job_alerts.create_a_job

    Teller • Methuen, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Teller I - Methuen, MA (Pleasant Valley)

    Teller I - Methuen, MA (Pleasant Valley)

    TD BankMethuen, MA, US
    serp_jobs.job_card.full_time
    The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also ed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Citizens Teller

    Citizens Teller

    CitizensManchester, NH, United States
    serp_jobs.job_card.full_time
    Starting Salary : $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies.You’re comfortabl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Universal Banker

    Universal Banker

    M&T BankRevere, MA, US
    serp_jobs.job_card.full_time
    Specializes in our branch customer experience through sales, service, and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller I (US) - Salem NH

    Teller I (US) - Salem NH

    TD BankSalem, NH, US
    serp_jobs.job_card.full_time
    The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also ed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Commercial Banking Analyst - AI Trainer

    Remote Commercial Banking Analyst - AI Trainer

    Data AnnotationLeominster, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Finance Advisor - AI Trainer

    Remote Finance Advisor - AI Trainer

    Data AnnotationFitchburg, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationFitchburg, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Payment Systems Specialist

    Payment Systems Specialist

    BankTalent HQWestborough, MA, United States
    serp_jobs.job_card.full_time
    The Payment Systems Specialist supports several of the Bank's critical functions and is required to work in a fast-paced environment processing high-risk transactions at a high volume and dollar am...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Specialist II Everett Branch

    Teller Specialist II Everett Branch

    Rockland TrustEverett, MA, US
    serp_jobs.job_card.full_time
    The Teller Specialist II reports to Branch Manager and / or Designee and oversees the day-to-day operation of the teller line ensuring all compliance and procedural requirements are met by entire tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Senior Financial Analyst - AI Trainer

    Remote Senior Financial Analyst - AI Trainer

    Data AnnotationLeominster, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Workout & Collections Representative

    Workout & Collections Representative

    Avidia BankHudson, MA, United States
    serp_jobs.job_card.full_time
    Equal Employment Opportunity / M / F / disability / protected veteran status.As part of the Workout team, the representative will reduce the banks exposure to loss in consumer / residential loans, commercial...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Teller, Part Time

    Teller, Part Time

    BankTalent HQMaynard, MA, United States
    serp_jobs.job_card.part_time
    It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller

    Teller

    CNBBedford, NH, US
    serp_jobs.job_card.full_time
    If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.Get to know us : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller

    Teller

    M&T BankMethuen, MA, US
    serp_jobs.job_card.full_time
    Branch Customer Experience Specialist.Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.Processe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Teller Trainee Leominster Branch

    Teller Trainee Leominster Branch

    Rockland TrustLeominster, MA, US
    serp_jobs.job_card.full_time
    As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bank Teller

    Bank Teller

    TradeJobsWorkForce02458 Newton, MA, US
    serp_jobs.job_card.full_time
    Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Financial Planner - AI Trainer

    Remote Financial Planner - AI Trainer

    Data AnnotationLeominster, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Portfolio Relationship Manager - Data Centers

    Portfolio Relationship Manager - Data Centers

    Associated Bank - CorpManchester, NH, United States
    serp_jobs.job_card.full_time
    At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days