LPHA - Intake & Counseling

Overview

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Performs assessment of crisis, crisis resolution and stabilization and linkage to services to reduce inpatient and law enforcement interventions. Performs routine case management, skills training, medication training and support, and psychosocial rehabilitation based in trauma informed and person driven care model. Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Provides person directed skills training and psychosocial rehab to develop coping and other skills needed to feel successful in their home and community. Is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the recovery plan for services to meet the individual's identified needs. Effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Coordinates, monitors, provides recovery planning, serves as an advocate and liaison on behalf of the individual served.

LPHA will maintain a regular caseload and cover team member's caseloads if the team is short a member or someone is out on leave. Duties include performing face to face crisis assessments, crisis intervention, crisis follow up and relapse prevention services for individuals with chronic mental illness within Collin County provided at the Crisis Center. Works within federal, state, and local guidelines at the Crisis Center for both EOU and CRU and works under the supervision of the Program Administrator for Crisis Center and ensures effective communication regarding provider operations, performance, and problems in addition to any necessary data and / or other duties as assigned.

Responsibilities

• Provides direct services to individuals on caseload including completion of uniform assessments, person centered recovery planning, and all services authorized by level of care.
• Productivity includes both clinical services (at least half of target) and documented supervision with team members.
• Face to face services will be provided at the Crisis Center to include crisis assessment, case management, psychosocial rehab, and skills training.
• All services are provided to fidelity using approved curriculum.
• All authorized services are provided effectively, efficiently, and based on individualized needs to promote individual success in the community. Everyone on caseload is provided appropriate services based on level of care.
• Recovery plans will be completed following an Intake and Full Level of Care admission or prior to the previous plan expiring and will be person centered with personalized goals and objectives.
• Progress notes will be clearly written using provided templates to ensure accuracy of required standards. Services documented will match intensity of the services provided.
• All chart documentation will be done collaboratively with the individual in services and final approved no later than 2 business days from the time-of-service delivery.
• Understands and implements trauma informed care practices.
• Demonstrates effective problem-solving skills.
• Encourages collaboration, healthy boundaries, and positive relationships within the team. Staff will interact with peers in a positive and encouraging and professional manner.
• Shares ideas and techniques as well as his / her clinical expertise with team members. Willing to explain and teach information to fellow team members.
• Sets a positive example of appropriate behavior for other team members, interns, and students.
• Staff utilizes company cell phone, tablet, car, and any other materials provided for work time appropriately and in accordance with LifePath Systems Policy and Procedure.
• Staff turns in car mileage sheets monthly, reports all concerns to the appropriate individuals as soon as possible and maintains the car's physical and electrical maintenance (regular car washes, oil change, etc.).
• Staff keeps items provided by LifePath Systems in good working condition.

Qualifications

Seniorities & Employment

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