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Operations Manager

Operations Manager

ThriftBooksBaltimore, MD, US
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Operations Manager

Are you energized by leading people, driving results, and making a daily impact? At ThriftBooks, the world's largest online seller of used books, we believe in second chances for stories, for resources, and for careers.

We're on the lookout for a dynamic Operations Manager to lead our first-shift team in Baltimore. If you're ready to coach, collaborate, and make a real difference this is your chapter to shine!

Why This Role Is a Page-Turner

  • $73,000+ starting salary, based on experience
  • Bonus Pay : Annual, performance-based
  • Daily, weekly, and monthly metrics to keep you energized and aligned
  • Medical, dental, vision, and disability insurance
  • 401(k) with company match
  • Paid holidays + PTO because rest matters
  • Free books (and lots of them!)
  • A friendly, collaborative team culture with monthly events

What You'll Be Doing

  • Lead 50+ warehouse associates and manage 2 direct reports on first shift
  • Own production KPIs from safety to quality and speed
  • Be a hands-on coach training, guiding, and inspiring your team
  • Ensure clear, consistent communication with second shift and other leaders
  • Collaborate across teams to improve processes and build a strong, respectful culture
  • Use your energy to keep the floor running smoothly, every day

    • Who We're Looking For

  • You bring 5+ years of proven managerial experience, ideally in a warehouse or logistics setting
  • You've led teams, hit goals, and solved problems on your feet
  • You're an excellent communicator and collaborator, especially across shifts
  • You thrive in fast-paced environments and love turning chaos into calm
  • You lead with respect, reliability, and results
  • You're physically able to stand, walk, bend, and lift (up to 30 lbs) for 8 hours a day
  • Bonus points if you're Lean Six Sigma certified!

    • Why ThriftBooks?

    At ThriftBooks, we do more than move books we move people forward. We're proud to promote from within, celebrate wins big and small, and create space for every voice. Our warehouses are where innovation meets teamwork, and where careers take flight.

    All candidates must pass a background check.

    We welcome applications from veterans and individuals with military experience.

    #BALMG

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    Operation Manager • Baltimore, MD, US

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