A company is looking for a Junior System Engineer (Ensign).
Key Responsibilities
Provide technical support on engagement workstreams during client engagements, ensuring adherence to established restoration processes
Attend client-facing collaboration rooms and monitor communications via various platforms
Provide daily updates on client engagement status and document troubleshooting processes for internal use
Qualifications, Requirements & Preferred Skills
Basic understanding of firewalls, routing and switching, backup solutions, and Hyper-V management
Competent in Active Directory management and configuration
Experience with VMware tasks and basic troubleshooting
Knowledge of EDR / XDR deployment and forensic collections
Entry-level experience in a technical support role
System Engineer • Knoxville, Tennessee, United States