Talent.com
serp_jobs.error_messages.no_longer_accepting
Service Excellence Manager

Service Excellence Manager

VirtualVocationsMurfreesboro, Tennessee, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Excellence Manager - Commercial Customer Care.

Key Responsibilities

Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engineering

Oversee workforce management, including forecasting, scheduling, and performance monitoring

Drive process improvements and maintain service quality standards across customer interactions

Required Qualifications

5+ years in customer service or operations, with 2+ years in a management role

Proven experience in workforce planning, training delivery, and process improvement

Strong data analysis and performance metric reporting skills

Experience with WFM platforms and contact center systems

Familiarity with document control principles and structured problem-solving approaches

serp_jobs.job_alerts.create_a_job

Manager Service Excellence • Murfreesboro, Tennessee, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityNashville, TN, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Manager Infrastructure Service Delivery

Senior Manager Infrastructure Service Delivery

Health Care Service CorporationNashville, TN, US
serp_jobs.job_card.full_time
This position is responsible for leading 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Driving the use of analytics...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Client Success Manager

Senior Client Success Manager

Built TechnologiesNashville, TN, US
serp_jobs.job_card.full_time
We are seeking a Senior Client Success Manager (CSM) to lead and grow relationships across our enterprise and high-potential commercial clients. This role is ideal for someone with a track record of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Terminal Manager - Service Center Manager

Terminal Manager - Service Center Manager

RyderNashville, TN, US
serp_jobs.job_card.full_time
Terminal Manager - Service Center Manager.We are immediately hiring a Terminal Manager - Service Center Manager in Nashville, TN, for our Supply Chain Solutions division. Apply here today to join ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageNolensville, TN, US
serp_jobs.job_card.full_time
Customer Service - Self Storage Manager.Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14. Total Rewards package available to our team : .We work Flexible and Full-Tim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager - Review

Product Manager - Review

RelativityNashville, TN, United States
serp_jobs.job_card.full_time
At Relativity we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Implementation Manager

Implementation Manager

CorpayBrentwood, TN, US
serp_jobs.job_card.full_time
Corpay is currently looking to hire an Implementation Manager within our Corpay division.The Implementation Manager is expected to work across all product lines that Corpay Complete (FKA Accrualify...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Butcher & Bee NashvilleNashville, TN, US
serp_jobs.job_card.full_time
We’re on the hunt for a full-time manager with a passion for people, hospitality, and thoughtful food and beverage.This position offers the warm, ingredient-driven spirit of Butcher & Bee.You...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Arrow ExterminatorsNashville, TN, US
serp_jobs.job_card.full_time
Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Regional Quality Manager - Data Center Design, Engineering & Construction

Regional Quality Manager - Data Center Design, Engineering & Construction

USA JobsGallatin, TN, US
serp_jobs.job_card.full_time
Meta is seeking a Regional Quality Manager to join our Data Center Design, Engineering & Construction Team.Our team's mission is to optimize the delivery of our Data Centers, ensuring they are comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

Built TechnologiesNashville, TN, US
serp_jobs.job_card.full_time
Built is a growth-stage company at the intersection of FinTech and PropTech.We are on a mission to change the way the world gets built with technology and services that streamline the $1.By providi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, LBS Service Innovation, Expansion, and Change

Manager, LBS Service Innovation, Expansion, and Change

Health Support CenterBrentwood, TN, United States
serp_jobs.job_card.full_time
POSITION SUMMARY : The Manager, Service Innovation, Expansion & Change is responsible for providing direction and subject matter expertise in process improvement industry trends and best practices, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Manager II - $500 Signing Bonus

Service Manager II - $500 Signing Bonus

BHNashville, TN, United States
serp_jobs.job_card.full_time
Residences at Glenview Reserve Apartment Homes - Nashville, TN.Full Time 30-40 hours per week.Day - including weekend and oncall. Unit Size : 300-500 units in one Community.REPORTS TO : Community Mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Mill Creek Residential TrustHermitage, TN, US
serp_jobs.job_card.full_time
We are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We wa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Support

Senior Manager, Customer Support

BrightreeBrentwood, TN, US
serp_jobs.job_card.full_time
Senior Manager, Customer Support.Brightree is a wholly owned subsidiary of ResMed.When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leadin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
GUEST SERVICE MANAGER

GUEST SERVICE MANAGER

Pizza RanchHendersonville, TN, US
serp_jobs.job_card.full_time
Pizza Ranch is in the category of a fast-casual restaurant.Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown stead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Service Manager

Senior Service Manager

Landry'sNashville, TN, US
serp_jobs.job_card.full_time
Overview Benefits : Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Service Manager

Senior Service Manager

TalentuitionNashville, TN, US
serp_jobs.job_card.full_time
For over 20 years, Cornerstone Mechanical, Inc.HVAC projects in middle Tennessee, providing superior service without compromising quality. About the opportunity : As we continue to grow our business,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Dayton FreightLebanon, TN, US
serp_jobs.job_card.full_time
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service cen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Sales Enablement

Manager, Sales Enablement

Unlock HealthNashville, TN, US
serp_jobs.job_card.full_time
Unlock Health breaks down the walls that healthcare providers have lived with for decades.We connect the dots across managed care and marketing so that providers can realize their missions and pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days