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Operations Director
Operations DirectorLaBella Associates • Charlotte, NC, US
Operations Director

Operations Director

LaBella Associates • Charlotte, NC, US
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The Operations Director is a key member of the Corporate Operations leadership team responsible for the daily activities of the firm’s corporate operations team in support of the company’s objectives. This individual will oversee and align various operational centers as directed by the COO including Real Estate and Facilities, Practice Technology, Safety, Fleet & Compliance, Project Management training, and Corporate Operations, including business combination integrations. This position oversees strategic and operational direction, business processes, and staff resource management for each of these areas. This position requires continuous coordination with the other Shared Services directors and managers as well as the IT and Security Department Managers regarding shared corporate processes, procedures, and initiatives.

Essential Duties & Responsibilities :

Real Estate / Facilities

  • Facilitate and support the Corporate Real Estate Manager with :
  • Lease negotiations and procurement.
  • Maintain and monitor seating capacities across the LaBella office footprint. Coordinate and balance seating with new hires and terminations. Maintain contact with office managers regarding office conditions and required maintenance,
  • Office space maintenance and security. Contact landlords as necessary to remedy situations that arise.
  • Build out new and existing LaBella office spaces, including coordination of design, bidding, and construction. Manage furniture procurement.
  • Office emergency management.

Practice Technology

  • Facilitate and support the Corporate Quality Manager with :
  • Quality Management and Project Management Programs
  • QMS (Quality Management Systems) Process and Procedure Management
  • Leading the QMS and Project Management Committees
  • Supporting the Corporate Project Management Training Program and Project Manager Support including attendance at PM Committee meetings
  • Safety Program

  • Facilitate and support the Corporate Safety Manager with :
  • Corporate Safety program, ensuring alignment of safety strategy and initiatives with company objectives, and identification and mitigation of risk levels across various divisions and functions
  • Coordination with Division representatives for jobsite task hazard analyses, Health, and Safety plans, and required PPE
  • Coordination with the HR team and Divisions on medical monitoring, Drug and Alcohol testing, and other employee job functions
  • Fleet and Compliance

  • Facilitate and support the Fleet & Compliance Manager with the Corporate Fleet & Compliance Programs ensuring compliance with all regulatory and contractual obligations
  • Facilitate and coordinate strategic fleet management objectives balancing company risk, costs, efficiency, and safety.  This includes new, traded, leased, and rented vehicles.
  • Corporate Operations :

  • Facilitate and support the Senior Operations Manager with :
  • Operational systems, processes, and initiatives that enable innovative, cost effective, efficient work across the company including equipment and supply management, policy development and implementation, and process definition / Standard Operating Procedures.
  • Software Management including procurement, tracking issuance, renewals, and reconciliation in coordination with LaBella’s Technology and Shared Services Departments. This includes but is not limited to the corporate intranet, learning management system, Deltek ERP, and travel management software.
  • Development of Operations content and issuance on the corporate intranet and other platforms.
  • Represent Operations in integration of business combination entities, ensuring timely, welcoming, and effective integration of systems, processes, and employees.
  • Emergency Alert System Management.
  • Vendor Qualifications – support Marketing with completion of RFP / RFQ questionnaires.
  • Coordination with QMS and Technology Departments for network project folder structure.
  • The Operations Director will also :

  • Lead the Operations team annual labor, expense, and capital budgeting process
  • Monitor staffing and workload for Operations Team
  • Lead the Operations Team in Crisis Management, Business Continuity, and Corporate Social Responsibility (CSR) programs.
  • Participate in LaBella’s AI Task Force and ISMC (Information Security Management Committee
  • Requirements

    Education & Experience

  • 4 Year Degree in a A / E related industry field, or equivalent relevant experience.
  • Minimum of 15 years of progressive leadership experience in the A / E industry, including managing multidisciplinary teams and large-scale projects.
  • Demonstrated experience in mergers & acquisitions in the A / E industry.
  • Proven track record in operational leadership within a consulting or professional services firm.
  • Skills & Competencies

  • Proven experience in leading and managing teams as well as supervising several team members simultaneously.
  • Strong understanding of architectural and engineering workflows and business models.
  • Exceptional leadership, communication, and organizational skills; ability to influence and impact others across functions and disciplines, and at all levels.
  • Financial acumen and ability to interpret P&L, WIP, and KPIs.
  • Adept in technology and tools relevant to the A / E industry (e.g., Deltek, Newforma, BIM software, ERP systems).
  • Strategic thinker with hands-on execution ability.
  • Salary Range : $125,000 - $150,000

    The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

    Benefits

    Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

  • Flexible Work Schedule
  • Health / Dental Insurance
  • 401k Plan with Employer Match
  • Short & Long Term Disability
  • Profit Sharing
  • Paid Time Off
  • Leadership Development Program
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Referral Bonus Program
  • Wellness Program
  • Team Building Events
  • Community Service Events
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