Job Title
The incumbent will be responsible for obtaining and verifying necessary demographic and insurance information, including authorization / referrals / notifications (diagnostic, surgical, therapy, admissions / observations, and procedures / treatments). Responsible for scheduling patients appointments / procedures (initial, follow-up, and / or add-on), as applicable. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department / physician practice / hospital to address patient questions / concerns. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees / champion opportunities. Maintaining knowledge of insurance requirements, Baptist Health South Florida pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Qualifications
Degrees :
Additional Qualifications :
Minimum Required Experience : 1 year.
EOE, including disability / vets
Financial Clearance • Boca Raton, FL, US