DSW Store Associate Part-Time

DSW Store Associate Part-Time

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to : Store Manager and / or Customer Experience Leader (CEL)

Our Values

We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

We Do What's Right

We Belong

Essential Duties and Responsibilities

Be empowered to meet the customer where they are and personalize their experience :

Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.

Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.

Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience :

We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.

This includes but is not limited to the following : clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.

Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.

Bring the power of shoes to life by leveraging in-store and digital services :

Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up / delivery.

Use of company tools to search product availability to order for the customer ie. iPhone, Register.

Perform other duties as assigned by the management team.

Be responsible to pause and the put the customer first :

Complete customer transactions while following DSW's policies and procedures.

Responsible for accuracy in counting money and providing correct change.

Operate a calculator and enter data via the register keyboard.

Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.

Follow all asset protection policies and procedures.

Bring fun and energy to everything you do :

Actively participates in daily team meetings and ongoing training.

Be open to and responsive to coaching and feedback.

Demonstrate teamwork and support inclusivity.

Required Skills

Experience

The estimated pay range for this position is $14.50 to $15.50. The successful candidate's actual pay rate offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate's location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and / or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position.

Why Choose A Career with Designer Brands?

Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.

About Designer Brands :

Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories.

Important Notice

We've recently become aware of individuals falsely claiming to represent Designer Brands and its affiliated companies. These impersonators are misusing our name, branding, and creating fake websites or email addresses to manipulate individuals into sharing personal information under the guise of a legitimate job opportunity. To help you identify legitimate communication from our Talent Acquisition team, official email domains we use include : @dswinc.com; @designerbrands.com; @designerbrandscanada.com; @camutogroup.com. Examples of fraudulent email domains include but are not limited to : @designerbrands.info; @designerbrands.work; @info-designerbrands.com.

If you receive a message from an unfamiliar source, do not respond or share any personal information. Instead, verify the communication by independently searching for the company's official contact informationdo not use the contact details provided in the suspicious message. If you would like to confirm whether a communication is genuinely from Designer Brands, please contact us directly at : TalentAcquisition@hr.designerbrands.com

We are actively working to investigate and stop these fraudulent practices. Thank you for your vigilance and support in helping us protect our candidates and our brand.