Valet Attendant - Santa Barbara

Description

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. We'd love to have you join us.

Under the supervision of the Valet Parking Supervisor, valet park vehicles for Santa Barbara UCLA Medical Center patients, visitors and faculty and stack park staff vehicles. Your responsibilities include :

• Maintain excellent customerservice standards as outlined by department policies and procedures.
• Issue ticket receipts after inspecting and documenting any priorvehicle damage.
• Retrieve vehicles in a timely manner.
• Collect andsecure cash and issue receipts.
• Write down the license plate, make of car & exact location of where car is parked on valet ticket.
• Park vehiclein underground lot across the street.
• Tag keys and store in key box.

Shift : 11 : 00am - 7 : 00pm on variable days which may include weekends and holidays

Salary range : $21.07 - $25.16 / Hourly

Qualifications

Possess and maintain current and valid California Driver's license

Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.

Ability to complete continual training classes as required. (Training provided)

Ability to establish and maintain cooperative working relationships with Santa Barbara UCLA Clinic Employees, Physicians , Visitors, Patients, Management, Security Management, Local Law Enforcement and surrounding community.

Ability to complete Daily Valet Logs and ensure the logs are accurate, legible and turned in on a daily bases.

Ensure all miscellaneous paperwork is accurate, legible, grammatically correct and turned in within established time lines.

Ensure issued uniform is neat, clean and serviceable. and all m andatory equipment is worn / carried at all times.

All apparel is worn following established guidelines and appearance is well groomed : hair, personal hygiene, facial hair, and cosmetics all adhere to established guidelines.

Adheres to unscheduled absences standard for meetings and training. as well as to unscheduled absences standard for assigned work

Adheres to punctuality standard for assigned work. and to punctuality standard for meetings and training.

Adheres to unexcused (no call / no show) absence standard.

Demonstrate ability to make sound decisions in the absence of detailed instructions or supervision.

Maintains excellent customer service.

Issues tickets inspect vehicles and documents damage before parking them.

Parking and retrieving vehicles in a timely manner.

Collects and secures cash issued receipts.

Mark down the exact location of where the vehicle is parked on ticket.

Tag keys and store in key cabinet correctly.

Drive vehicles at an appropriate speed.

Writes down license plate and make of vehicle on tickets.

Drive vehicles safely at all times.

Appropriate language used on two way radios.

Secure cash drawer consistently.

Demonstrate the values of the organization : respect, honesty, integrity, compassion, fairness, innovation and stewardship of our resources

Demonstrate commitment to serving the customer

Create a welcoming environment for the patients, family and other interdisciplinary team customers.

Adhere to current organizational Performance Improvement priorities.

Participate in quality studies through data collection.

Make recommendations and take actions to improve structure, system or outcomes.

Comply with Title 22, JCAHO, other regulatory agencies, and institutional and operating systems.

Adhere to all Santa Barbara Clinic Policies and Procedures as they apply to the area.

Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as they are described in the annual education module.

Protect patient / customer confidentiality.

Required to hold valid driver's license, have a driving record that is in accordance with local policies / procedures, and / or enroll in the California Employer Pull Notice Program.

Senate Bill 525 was signed into law by Governor Newsom in October 2023. Starting June 1, 2024, SB525 sets a new $23

minimum wage for nonexempt healthcare workers and raises the exempt employee salary threshold to $1,380 / week

(equivalent to $5,980 / month or $71,760 / year).

1. As defined under SB525, healthcare workers are defined as employees who are involved in the provision of "health care

services," which means "patient care-related services including nursing; caregiving; services provided by medical residents,

interns, or fellows; technical and ancillary services; janitorial work; housekeeping; grounds keeping; guard duties; business

office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift

shop work; but only where such services support patient care".

2. Employees (career, contract, student, per diem) in the UCLA Health medical facilities (e.g. Ronald Reagan Medical Center,

Santa Monica UCLA Hospital, Resnick Neuropsychiatric Hospital, etc.) meet these criteria.

Position is subject to the California DMV's "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.