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Customer Service Event Representative

Customer Service Event Representative

Oneiro Outreach INCOrange, CA, US
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Charity Customer Service Event Representative About Us :

  • At Oneiro, we assist non-profits who are committed to making a difference in the lives of those in need.
  • Our non-profit clients rely on the generosity of our donors and supporters to fund our vital programs, and who strive to create meaningful relationships with everyone who engages with us.
  • We’re looking for a compassionate Customer Service Representative to join our team and provide exceptional support to our donors, event coordinators and community partners.

Job Summary :

  • As a Customer Service Representative, you will play a key role in maintaining positive and lasting relationships with our contributors.
  • You will be responsible for educating our contributors on the ways their donations are making a meaningful impact, assisting with donation processing, and ensuring our donors feel valued and appreciated.
  • Your role is essential in helping us continue our mission of service and compassion.

    • Key Responsibilities :

  • Provide outstanding customer service by assisting with inquiries and offering support in person.
  • Assist donors with donation processing, including providing receipts Address donor concerns or issues with empathy and professionalism, ensuring an excellent experience.
  • Maintain accurate donor records and ensure timely acknowledgment of donations.
  • Collaborate with the fundraising team to keep donors engaged and informed about our programs and initiatives.
  • Support the creation of personalized thank-you messages and other donor communications.

    • Qualifications :

  • Previous experience in customer service, particularly in the nonprofit or charity sector, is preferred.
  • Strong communication skills with the ability to engage positively with diverse audiences.
  • Compassionate, patient, and empathetic, with a genuine passion for our cause.
  • Ability to maintain a high level of professionalism while handling sensitive information..
  • Strong organizational skills and attention to detail.

    • What We Offer :

  • Competitive weekly base pay Weekly range from ($800-$1,100).
  • Comprehensive training and ongoing support.
  • Opportunity to work with a passionate and mission-driven team.
  • The chance to make a tangible impact in the community.

    • We are an equal opportunity employer and encourage all to apply Powered by JazzHR

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    Customer Service Event Representative • Orange, CA, US

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