Care Companion - Virtual Onsite - Pulse Center - Full Time (Big Flats)

Position Summary :

Provides remote, observational support for patients utilizing Remote Sitter camera monitoring. Works with other members of the patient care team to promote patient safety. Demonstrates appropriate communication skills and interactions with patients, visitors, and other members of the patient care team. Assists with the organization and completion of simple projects under the supervision of a nurse manager.

Education, License & Cert :

High School education or GED required. Must be comfortable using computers and learning new technology.

Experience :

Care Companion or Sitter experience preferred, but not required. Professional communication and teamwork required.

Essential Functions :

1. Perform remote observation of patient(s).

2. Alert the patient care team of patient behavior which could lead to injury.

3. Maintain documentation of patient activity, behavior, and response to redirection attempts, as needed.

4. Communicate with patient(s) redirection tactics to decrease potential patient safety events.

5. Communicate patients needs to patient care team.

6. Maintain and respect the patient's privacy and dignity.

7. Demonstrate compassionate communication techniques that promote a calm and relaxed environment for the patient(s).

8. Maintains patient privacy as per HIPAA guidelines.

9. Demonstrate adherence to Guthrie values of Patient Centeredness, Teamwork, and Excellence.

10. Perform other duties, as assigned.

Other Duties :

1. Participates in performance improvement activities to enhance service and patient care.

2. Follows Robert Packer Hospital and Department of Nursing policies and procedures during emergent situations.

3. Seeks supervision and guidance when appropriate.

I understand that this description is not intended to be all inclusive and that other responsibilities may be assigned as necessary in getting the work done.

Pay Range $17.00 - $22.37 / hour, DOE