Job Description
Job Description
Overview
At Liberty Military Housing , we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing .
Responsibilities
As Liberty Military Housing National Maintenance Director, you will be responsible leading Liberty Military Housing’s enterprise-level maintenance and facilities strategy, standards, and programs to drive consistent, high-quality execution across all four regions. Your role is a national coordination and enablement role that partners closely with the Senior Regional Maintenance Directors (SRMDs), Regional Vice Presidents, and the National Support Team to align policies, programs, procurement, fleet, technology, and training—ensuring a consistent, compliant, cost-effective approach system-wide. You will also collaborate with the Chief Operating Officer and cross-functional leaders to integrate maintenance initiatives with broader operational objectives.
Essential Duties / Responsibilities (not limited to) :
National Strategy, Standards & Governance
- Establish, publish, and maintain national maintenance standards, SOPs, and preventive programs to drive consistency and quality across all regions.
- Coordinate national program rollouts (policies, procedures, forms / templates) in partnership with Operations and ensure updates are fully vetted and implemented consistently.
- Monitor performance outcomes (e.g., work orders, make-ready timelines, Preventative Maintenance completion, service levels) and recommend improvements.
Regional Partnership & Enablement (No Direct Line Authority)
Serve as the primary national point of contact for Senior Regional Maintenance Directors—aligning priorities, sharing best practices, and troubleshooting escalated maintenance issues to promote consistent approaches across all four regions.Support Senior Regional Maintenance Directors with site visit frameworks, inspection protocols, and quality control models; coordinate annual and targeted reviews as needed.Provide onboarding support, resources, and training pathways for regional maintenance leaders and teams.Procurement, Contracts & Vendor Management
Partner with Procurement to source, evaluate, and standardize national vendor contracts; leverage economies of scale and align scopes, Service Level Agreements, warranties, and KPIs with Liberty’s standards.Coordinate value-based purchasing, consolidated buys, and vendor performance reviews in collaboration with the regions.Fleet Management (Program Oversight)
Oversee the fleet management program—policy alignment, vehicle lifecycle and utilization standards, safety compliance, and cost control—in collaboration with Procurement, Risk / Safety, and the regions.Safety, Risk & Compliance
Ensure policies and practices align with OSHA, federal / state / local building codes, environmental requirements, and Liberty compliance standards; coordinate with Compliance / Internal Audit as needed.Champion the safety program, training cadence, and field readiness in partnership with Senior Regional Maintenance Directors and the Training Department.Capital, Projects & Technical Enablement
Support the planning and execution of maintenance and facilities projects (repairs, replacements, renovations), ensuring scope and specifications align with national standards; coordinate post-project quality feedback to Construction.Drive adoption of systems and tools (e.g., Yardi, Payscan, Dayforce) for maintenance reporting, budgeting inputs, work order management, and procurement workflows.Cross-Functional Collaboration
Partner with IT, Training, Construction, Environmental and other national teams to integrate systems, training, and standards that strengthen maintenance outcomes and compliance.Coordinate with National Communications to align messaging on major initiatives, and with leadership for escalated resident or stakeholder concerns when maintenance impacts arise.Reporting & Executive Interface
Provide the Chief Operating Officer and senior leadership with regular updates on maintenance KPIs, risks, and cross-regional initiatives; recommend strategic adjustments to improve efficiency, quality, and cost control.Supervisory Relationship
No formal direct reports. Leads through influence by setting standards, chairing national working groups, and providing direction and problem-solving support to the Senior Regional Maintenance Directors and their teams in partnership with regional leadership.What You Need for Success :
10+ years of progressive maintenance / facilities leadership across multi-site residential portfolios; experience in property management is strongly preferred.Demonstrated success in multi-region standardization, vendor / contract management, safety programs, and budget stewardship.Prior partnership with procurement and cross-functional national teams is a plus.Strong command of maintenance operations (PM programs, unit turns, service request SLAs, quality control) and large-scale renovations / replacements.Working knowledge of OSHA, Fair Housing considerations in maintenance contexts, and applicable building codes.Financial acumen (forecasting inputs, cost / benefit analysis, vendor KPI management) and data-driven decision-making.Exceptional communication, facilitation, and stakeholder management skills; able to lead through influence across regions and functions.Systems proficiency : Microsoft 365 and Yardi.OSHA-30; EPA 608; CPO or similar facilities certification preferred.IICRC (e.g., WRT / AMRT) considered a plus where relevant to disaster response / readiness; not required.Ability to obtain necessary base access credentials where required.Qualifications
What we Provide You :
Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following :
Medical / Dental / Vision InsuranceLife and AD&D Insurance401k Retirement Plan w / company matchEmployee Stock Ownership planIncentive Bonus Program10 Paid holidays per year40 hours Paid Sick Leave per year80 hours Paid Vacation per yearMedical / Dental / Vision insurance eligible after 30 days of full-time employment.Vacation and sick time are based on the employee's hire date.Salary Range $175,000 / Yr - $195,000 / Yr.