Customer Development Manager - Retail
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What We Offer :
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training and Career Development
- Generous Paid Time-Off
Responsibilities :
Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.Act as an account manager for an assigned retail merchandising account.Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.Achieving Results :
Meeting or exceeding POS to plan goals for assigned territory and marketsDelivering a positive gap versus Non-DRTGrowing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.Consultative Selling :
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regionsDelivering consistent market & region level contactEffectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationshipDeveloping Others :
Provides sales training and skill development of RSM's in assigned geographiesUtilizes preferred coaching style coaching vs. telling, role playing, open ended questionsProvides constructive feedback and development opportunities to RSM via coaching and CDM training recap formsCommunicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunitiesMentors assigned RSMD candidatesLeadership :
Participates and may lead meetings for their area or other RS area meetingsConsults with assigned RKCM / Communications Mgr about development of sales materials and other account informationProvides field perspective and feedback on SIF questions for their assigned accountsOrganizing and Planning :
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.Effectively manages RSM trainingOther related duties as assignedQualifications :
Bachelor's Degree preferred or equivalent experience2-3 years previous experience managing key accounts in the retail or consumer packaged goods industry w / an emphasis in Bakery or DeliMust be willing to travel 75% within assigned territoryDemonstrated history of building effective cross-functional relationships with stakeholders throughout the businessExcellent written communication and verbal communication skillsDecision-making skills and ability to exercise sound judgmentStrong computer skills including proficiency with Microsoft Office and web-browsersJob Will Remain Open Until Filled
