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Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical TalentOconomowoc, WI, United States
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Primary Job Title : Phlebotomist Patient Services Representative

Alternate / Related Job Titles :

  • Senior Phlebotomy Technician
  • Clinical Lab Support Representative
  • Patient Services Specialist - Lab

Location : Oconomowoc, WI

Onsite Flexibility : Onsite

Shift / Time Zone : 5 : 30 AM - 2 : 00 PM CST (½-hour lunch)

Schedule : Rotating weekends and holidays

Contract Details :

Position Type : Contract

Contract Duration : ~4 months

Start : 08 / 04 / 2025

End : 11 / 30 / 2025

Pay Rate : Not specified

Job Summary :

The Patient Services Representative II (PSR II) is a frontline role involving phlebotomy and direct patient interaction in a clinical setting. This position is critical in providing quality blood specimen collection, maintaining patient trust, and ensuring compliance with laboratory standards. The PSR II works independently with minimal supervision and plays a vital role in supporting patient health routines and diagnostic procedures.

Key Responsibilities :

  • Perform venipuncture and capillary collections on pediatric and geriatric patients.
  • Accurately label specimens and complete post-draw verification with patient involvement.
  • Maintain documentation and records for all collections and procedures.
  • Work rotating shifts including weekends and holidays as required.
  • Travel to multiple locations as needed with reliable transportation.
  • Provide exceptional patient care, demonstrating leadership and professionalism.
  • Comply with all health, safety, and infection control procedures.

    • Required Experience :

  • Minimum 3 years of phlebotomy experience including pediatric and geriatric collections
  • High school diploma or equivalent required
  • Keyboard / data entry experience
  • Reliable transportation (must not rely on public transit or rideshare)

    • Nice-to-Have Experience :

  • 2+ years in a Patient Service Center environment
  • Experience in customer service within retail or healthcare
  • Medical assistant or paramedic training
  • Phlebotomy certification (Required in CA, NV, WA; preferred elsewhere)

    • Required Skills :

  • Phlebotomy and Specimen Processing
  • Patient Verification and Communication
  • Recordkeeping & Accuracy in Documentation

    • Preferred Skills :

  • Flexibility across sites and shifts
  • Customer Service and Interpersonal Skills
  • Strong judgment and independence in routine clinical operations

    • Additional Skills :

  • Ability to follow standard procedures and SOPs
  • Superior customer focus and commitment to excellence
  • Capacity to prioritize tasks in high-volume settings
  • Adherence to dress code and safety guidelines

    • Benefits :

    Medical, Vision, and Dental Insurance Plans

    401(k) Retirement Fund

    About the Client :

    Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

    About GTT :

    GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

    25-24366 #gttqst

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    Patient Service Representative • Oconomowoc, WI, United States