Senior Product Officer

Senior Product Officer

Join the NJEDA and help lead New Jersey to sustainable economic growth, fostering equitable opportunities and vibrant communities. We offer hybrid work, a supportive culture, and robust benefits, including health insurance, retirement plans, and extensive wellness programs. Make a tangible impact and shape New Jersey's future with innovative economic development at NJEDA.

The Senior Product Officer serves as a lead contributor role in the Business Banking department responsible for sourcing new loan and grant applicationsprimarily up to $500,000through inbound, outbound, and web-based lead generation efforts. This role also manages application intake, assesses eligibility, and refers applicants to appropriate NJEDA loan and grant products while maintaining a strong and consistent pipeline of qualified applications.

The Senior Product Officer will assist with overseeing the end-to-end processing of all department loan and grant applications, acting as a subject matter expert on business banking products, processes, and proceduressupporting the administration of various programs, including loan participations, loan guarantees, direct financing, loans and grants to lenders and other department small business funding initiatives; and ensures compliance with standard operating procedures and supports high-volume program administration with minimal supervision.

The role supports department leadership with product development, program enhancements, internal reporting, and the management of relationships with Community Development Financial Institutions (CDFIs), Minority Depository Institutions (MDIs), and Economic Development Corporations (EDCs). It aligns daily operations with broader business development and outreach strategies to expand NJEDA's impact across New Jersey's small and mid-sized business communities, providing analytical capabilities, underwriting knowledge, service excellence, and a solutions-oriented approach to support program growth and mission alignment.

$76,184 - $95,230

Note : The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a manager's approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

Daily tasks and responsibilities :

• Serve as a senior lead in conducting high volume inbound, outbound, and web-based outreach. Cultivate relationships with commercial prospects and centers of influence, referring businesses to the NJEDA Business Banking Department products as appropriate. Assist in developing and managing relationships with CDFIs, MDIs, and engage with local governments and small business community organizations to strengthen referral networks and expand access to NJEDA's financial products.
• Originate, process, and manage grant and loan financing requests up to $500K ensuring full compliance with program guidelines, and drive high-quality application submissions that support departmental goals. Oversee and assist with loan and grant application processing for the entire department including loan applications over $500,000. Maintain a consistent pipeline of loan and grant opportunities; support departmental goals for originations and capital deployment; and prepare, present, and interpret management-level reports summarizing program activity, trends, and outcomes.
• Track, monitor, and report on inbound, outbound, and web-based lead generation activity; maintain accurate data within CRM systems; and ensure the achievement of key performance indicators (KPIs) for application volume, stakeholder engagement, and program reach. Present loan and grant applications, as well as the referral pipeline, during regular team meetings.

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