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Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsLexington, Kentucky, United States
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A company is looking for a Senior Director of Client Success.

Key Responsibilities

Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell growth

Establish and monitor goals for account teams to improve performance linked to company objectives

Assist in recruiting, coaching, and retaining top account management talent while collaborating with Product teams

Required Qualifications, Training, and Education

7+ years of experience managing account / relationship managers, preferably in an advertising agency or marketing technology environment

5+ years of experience in digital marketing and / or automotive marketing

Bachelor's degree required

Experience with Google Suite tools, including Google Ads and Google Analytics

Proven ability to lead teams through change and drive internal improvements

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Director Client • Lexington, Kentucky, United States

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