Talent.com
Member Experience Manager - Short Hills
Member Experience Manager - Short HillsIndustrious • Short Hills, NJ, US
Member Experience Manager - Short Hills

Member Experience Manager - Short Hills

Industrious • Short Hills, NJ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Member Experience Manager - Short Hills

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience.

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who you are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers.

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Short Hills, NJ. To help, our compensation package includes some great commuter benefits!

Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking. Your drive makes you excited to connect with the broader business community. You're proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious.

Extraordinary is no ordinary achievement. We'll only make this dream happen with a team of considerate collaborators who don't think inside the box. In fact, we don't even see one. Come join our team.

In a year you'll know you're successful if :

  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)

You're a great fit for this role if :

  • No member request is too big or too small for you to handle
  • You're energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You're resilient. You know growth only comes from embracing challenging and unpredictable days
  • You're willing to get your hands dirty one minute and think big picture the next
  • The annual base compensation range for this role is between $65,000 and $75,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications. You will also be eligible for up to $11,000 in performance-related bonus pay. Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include : heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies. If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.

    Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    serp_jobs.job_alerts.create_a_job

    Member Experience Manager • Short Hills, NJ, US

    Job_description.internal_linking.related_jobs
    Manager, USAGSO Membership

    Manager, USAGSO Membership

    Girl Scouts of the USA • New York, NY, United States
    serp_jobs.job_card.full_time
    Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Member Health Assessor

    Member Health Assessor

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Health Assessor to engage with members and conduct health risk assessments.Key Responsibilities Conduct health risk assessments by gathering information from mem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Key Holder

    Key Holder

    LINDT & SPRUNGLI • Princeton, NJ, US
    serp_jobs.job_card.full_time
    Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining more than a company you will be joining a t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Asbury Park, New Jersey, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Member Experience Representative

    Member Experience Representative

    YMCA • New York, New York, US
    serp_jobs.job_card.full_time +1
    Do you have the following skills, experience and drive to succeed in this role Find out below.Member Experience RepresentativeLocationDodge YMCA. The YMCA of Greater New York is here for all New Yor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Tommy Bahama • Paramus, NJ, US
    serp_jobs.job_card.full_time
    Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are pas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader, RN

    Team Leader, RN

    Christian Health • Wyckoff, NJ, United States
    serp_jobs.job_card.full_time
    When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials. We have had the privilege of caring for t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager, Member Engagement, Contract Development and Analytics (Hiring Immediately)

    Senior Manager, Member Engagement, Contract Development and Analytics (Hiring Immediately)

    Sanofi • Morristown, New Jersey, US
    serp_jobs.job_card.permanent
    Senior Manager, Member Engagement, Contract Development and Analytics.We are seeking an experienced and adaptable individual to lead operational functions within contract membership and chargeback ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Overseas Operations and Member Experience

    Director, Overseas Operations and Member Experience

    Girl Scouts of the USA • New York, NY, United States
    serp_jobs.job_card.full_time
    Director, Overseas Operations and Member Experience.Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on thei...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Experience Representative

    Member Experience Representative

    VirtualVocations • Yonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Experience Representative to support member outreach activities and ensure a positive customer experience. Key Responsibilities Perform welcome, disenrollment, me...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Epic Certified Revenue Cycle Trainer

    Epic Certified Revenue Cycle Trainer

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Revenue Cycle Training Specialist who will design, deliver, and optimize training programs across the revenue cycle. Key Responsibilities Develop and deliver compre...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Employee Experience Associate

    Employee Experience Associate

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Employee Experience Associate (Spring 2026).Key Responsibilities Conduct live, phone-based interviews with employees to capture insights on their experiences Identify...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager

    Manager

    American Multi-Cinema, Inc. • Rockaway, NJ, United States
    serp_jobs.job_card.full_time
    As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life.You'll drive results through coaching, communication, and ownership, and help...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Manager, Athlete Experience

    Senior Manager, Athlete Experience

    VirtualVocations • Bronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Athlete Experience to oversee athlete and coach logistics.Key Responsibilities Lead onboarding processes for athletes and staff, including roster manage...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Product Manager, Member Experience

    Product Manager, Member Experience

    Progyny • New York, NY, US
    serp_jobs.job_card.full_time
    Product Manager, Member Experience.The Product Manager, Member Experience will help shape and execute key initiatives that enhance both Progyny's digital and high-touch member experience, driving h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Employee Experience Manager

    Employee Experience Manager

    VirtualVocations • Paterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for an Employee Experience & Events Manager who will design and execute experiences to enhance team connection and engagement. Key Responsibilities Own the strategy and execut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Manager, Member Engagement, Contract Development and Analytics

    Senior Manager, Member Engagement, Contract Development and Analytics

    Sanofi • MORRISTOWN, NJ, US
    serp_jobs.job_card.full_time
    Senior Manager, Member Engagement, Contract Development and Analytics.We are seeking an experienced and adaptable individual to lead operational functions within contract membership and chargeback ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Experience Manager

    Sr. Experience Manager

    Insight Global • Basking Ridge, NJ, US
    serp_jobs.job_card.full_time
    The Sr Manager, Experience Management is a critical role intended to drive high-priority, fast-moving CX initiatives across the entire customer journey for our Value brands.This role is ultimately ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted