Credit Manager

Job Description

Job Description

This position is fully onsite and may be based in Jacksonville, FL; Fort Lauderdale, FL; Atlanta, GA; or Tampa, FL.

Now is the best time to join Johnstone Supply. The AR Credit Manager is an integral member of the finance team and is responsible for optimizing the company sales and reducing bad debt by maintaining the company’s credit policy. This role supports the accounts receivable (AR) department. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you.

Position responsibilities :

• Oversees and manages the integrity of the Customer Record Files including ensuring adequate credit limits are determined, terms are within the parameters generally accepted by Johnstone Supply, segmentation of the customer is relevant to the type of business, authorized buyers and required licenses are current.

Oversees the reviews / approvals of all Credit and POD applications for assigned locations.

Supporting AR Managers and their efforts to manage credit override job queues including ensuring proper credit limits are in place. Override based on job queue request, taking the appropriate follow up action including calling customers based on past due balance and / or review of credit limit.

Internal Relationships

The AR Credit Manger support the Accounts Receivable Managers, who regularly interface in writing and orally with other Regional AR managers, AR personnel, Account Managers, Branch / Market / Regional managers, all officers and directors of Johnstone Supply, all branch and branch support personnel. All noted groups will have individual relationships with the AR Credit Manager as well.

External Relationships

External contacts include a selected group of customers to resolve any collection related issues. Credit / financial institutions, third-party biller relationship regarding training and contract usage and or renewals. Attorneys and law firms regarding delinquent payments, liens, contracts and training opportunities.

Position requirements :

Physical Environment / Working Conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical : While performing the job duties, the employee is regularly required to sit for extended periods of time. Hand and finger coordination essential throughout workday, hearing and speaking ability key to this position. Visual acuity required for reading, producing reports, or doing computer work for extended periods of time. The employee is required to reach with hands and arms; stoop, kneel, or crouch; and lift to 20 pounds. Auditory acuteness required to perform heavy volume of telephone and personal contacts on an individual, or group meeting level.

Store or Office Environment : Typical office environment working conditions at Branch Support and Branch office meetings and periodic on-site visits to individual store and warehouse operations that require standing, walking and sitting for prolonged periods of time. Most work is performed with telephone equipment, personal computer, fax, printer, copier, and at times RF scanner. Standard working conditions include conditioned air (heated / cooled) for most of the day. Brief periods in un-conditioned air may be required from time to time. Light volume of personal business travel (air or driving) of up to 10% on the local, state and national level.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include :

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including :

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin / Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

EOE & E-Verify Participating Employer.