Hospital Revenue Cycle IT Specialist (Onsite)

Job Description

Job Description

Essential Duties and Responsibilities :

• Serves as the primary IT resource for operation, design, selection, implementation, support, optimization and improvement of financial applications including : registration, scheduling, patient portal, coding, billing, collections, accounts payable, general ledger, budget, supply chain human and capital management, utilizing applications from Axiom, Meditech, Medisolv, Microsoft, UKG and other vendors.
• Manages assigned IT and multi-department projects using available project management tools to keep the project on schedule and within budget.
• Advises and guides other IT staff regarding operational and technical aspects of the business and computing environments.
• Establishes and maintains good working relationships with staff of the Fiscal Services department, Patient Financial Services department, Human Resources department, Case Management department, HIM department, purchasing department, Materials Management department, Patient Access department, Quality department, all members of the ITS department, and other departments as needed.
• Learns the operation and maintenance of assigned software applications with the goal of becoming certified or an expert.
• Identifies and recommends appropriate learning opportunities for IT staff, customers, and self.
• Leads, and participates in projects utilizing standard project management methodologies.
• Assists ITS data analysts in identifying appropriate data elements for various reporting and interface needs.
• Writes various types of documentation including : new system requirements, system design, project charters, procedures, training material, flow diagrams, and test plans. Maintains such documentation on the shared intranet.
• Trains users in new functions, customization, and upgrades. Assists customers to accurately develop training materials and policy revisions / compliance for such enhancements.
• Provides excellent customer service to customers, users, colleagues, management and vendors.
• Assists management with developing and revising service level agreements and operating procedures and delivering IT services to satisfy these agreements.
• Documents progress, challenges, and resolutions completely in the IT standard tracking systems, project management systems, change management systems, and designated vendor tracking systems for tasks, changes, problems, projects and requests. Communicates timely to keep customers apprised, especially on urgent or protracted activities, and escalates to management appropriately.
• Contributes as a member of multi-department teams on business process re-engineering to align operational procedures and workflows with system functionality.

If relevant work experience may substitute for specific educational background, please specify :

3 years – Financial IT applications analyst supporting hospital revenue cycle, and

2 years – Financial IT applications analyst supporting general accounting / fiscal services, and

1 year – IT applications analyst supporting human capital management systems.

Specify the certification, licensure or registration :

PMP preferred, HIMSS membership preferred, healthcare IT certifications preferred

Benefits :

Medical / Dental / Vision