CHAMP is hiring : Product Designer in Cleveland

Overview Talent Leader at CHAMP | Cleveland Cavaliers Stats | People Motivator who builds teams that find, hire & retain Top Talent

At CHAMP , we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

Product Designer

Location : Cleveland (Onsite – 4 days in office)

Department : Product Design & Management

Reports To : Sr. Designer

Travel : Up to 20%

Sponsorship : This position is not eligible for Visa Sponsorship

Relocation : This position is not eligible for Relocation Assistance

Your Impact We’re looking for a highly organized, detail-oriented Product Designer to help shape the future of government technology. In this role, you’ll work closely with state agencies and service providers to understand users and relentlessly improve their experience. You’ll lead with curiosity—conducting user research, mapping journeys, and designing intuitive flows that support measurable outcomes.

What You’ll Do Lead user research efforts to uncover pain points and opportunities – getting scrappy when traditional access is limited

Map user journeys and service blueprints to visualize current vs. ideal experiences

Design intuitive, accessible UI flows that align with key user and business outcomes

Work closely with PMs and engineers to test, validate, and refine ideas through rapid iteration

Identify patterns in user behavior and translate insights into continuous UX improvements

Support the team’s growth into a more data-informed and outcome-driven design organization

Embrace change and help the team shift priorities when new information or business needs arise

What You Bring We welcome candidates from all backgrounds. If you meet most of the qualifications below, we encourage you to apply, even if you don’t meet every single one.

Required Qualifications 2-4 years of experience in product or UX design, with a focus on research and iterative improvement

Strong portfolio demonstrating user research, iterative problem-solving, and clean UI / UX design

Expertise in journey mapping, user flows, and experience audits

Ability to balance short-term UX wins with long-term design vision

Strong communication skills—you can clearly explain design decisions and user rationale

Ability to synthesize feedback and data into thoughtful design iterations

Experience navigating constraints and getting creative to uncover real user needs

Preferred Qualifications Familiarity with research and analytics tools

Experience in service design or working on complex workflows

Why You’ll Like Working Here Annual Bonus Potential

Unlimited PTO Policy

Matching 401K with immediate vesting

Subsidized Lunches at our Cleveland Headquarters

Fast Paced work environment in a growth company

Newly Renovated Office Space

Salary Range The expected salary range for this position is $90,000 to $105,000 annually. This is a good faith estimate, and final compensation may vary based on experience and skills.

Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP Titles , you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a culture that is flexible, collaborative and welcoming.

Seniority level Associate

Employment type Full-time

Job function Design and Information Technology

Industries

IT Services and IT Consulting

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