Director, Service Center Operations

Director, Service Center Operations

The Director, Service Center Operations will oversee and optimize all aspects of the company's Zones or Service Center warehouse operations, logistics and Safety, Security and Compliance. This role must ensure the efficient functioning of the warehouse operations, which supports the company's broader strategy with a continuous improvement mindset.

In this role you will :

• Develop and implement plans to optimize Zones or Service Center warehouse operations and leverage best practices across the Company.
• Improve efficiency and reduce costs while meeting the company's objectives and customer demands.
• Generate regular reports and data analysis to monitor key performance indicators (KPIs) and assess warehouse operations' financial and organizational effectiveness. Use data insights gained to make informed decisions, assess strategy, and drive continuous improvement.
• Partner with Human Resources to cultivate a positive and engaging work environment by supporting employee development initiatives, and implementing strategies that enhance retention, succession planning, and workforce optimization.
• Ensure a safe working environment by implementing and enforcing safety protocols and compliance with occupational health and safety regulations.
• Develop and implement training and development for distribution team members consistently across the network.
• Evaluate and enhance warehouse processes by identifying improvement opportunities and implementing operational changes that streamline workflows, boost productivity, and elevate overall performance.
• Oversee inventory control procedures, including receiving, storage, and distribution processes while complying with regulatory requirements and industry standards.
• Utilize inventory optimization tools and systems to enhance visibility and control over inventory across the supply chain network.
• Optimize transportation and distribution networks to improve delivery efficiency and reduce lead times.
• Develop and implement a strategy for distribution automation, including current best practices and sourcing additional automation opportunities.

What you bring to the table :

Compensation Details : The expected rate of pay for this position is starting at $122,000 annually, depending on experience. This position is also incentive-eligible, based on specific and relative business metrics.

The Value of Graybar :

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like :

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about : working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you. Equal Opportunity Employer / Vet / Disabled.