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Healthcare Call Center Agent
VirtualVocationsElgin, Illinois, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Call Center Agent - Healthcare - Remote US.
Key Responsibilities
Handle inbound and outbound calls, addressing member inquiries professionally
Document all interactions accurately and ensure compliance with healthcare regulations
Escalate complex issues to supervisors as necessary and meet performance metrics
Required Qualifications
High school diploma or equivalent required; associate degree or healthcare certification preferred
1+ year of experience in a call center or customer service role, preferably in healthcare
Ability to multitask and navigate multiple systems simultaneously
Familiarity with medical terminology and insurance processes is a plus
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Call Center Agent • Elgin, Illinois, United States
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